Hello.

I need to upload a Project to a machine with MD4+MC2 (via iqansync). The project was uploaded fine to the MC2, but I can't upload the project to MD4. It goes fine until 50%, but then starts to upload the firmware, and finally it stops and gives an error message. The size of the Project is 25mb.The original Project I suppose was made with 4.03 and the new one was made with 4.07.

Is there any possibility to upload Project (or at least firmware) with a usb pendrive or memory card?

I have two duplicate event logs, each with several of the exact same log items in them, with the same triggering logic and channels etc... but with different access rights so service can't clear one of them. 

When I receive a clone from a machine and check it's logs the values stored in either log are often different. In some cases the value is not even recorded or the event wasn't triggered in the second log. Is it possible a high (nearing alarm point) utilization rate can cause this or is there something else to blame? 

I am getting a blue screen on a program I wrote with IQAN 5 and an MD4-7. 

The program starts and functions normally and then 10 seconds after start up I get this screen.

Hi,

Is there an internal channel that goes on and off if someone touches the screen?

If so, can I use it?

I want to dim the screen when the system is standby for a long time and for that I know I can use the backlight control, but I also want to remove the dim if someone touches the screen to "wake" it up.

Is this possible?

Thank you

We currently have 4 MD3s that are 8 years old. When trying to upload an IQAN project file using a USB to CAN adapter they give no response, only error messages are transmitted to the CAN bus. I know my setup is wired correctly and there are no problems with it because I'm able to upload a project file to a different MD3 that our distributor put new firmware on a few years back.

Is this a firmware problem? if so, How is new firmware downloaded into an MD3? 

Hi!

I'm in the need of being able to select a slider on screen without adding it to the "External button controls" list. 

Is it possible with a idc or similar to select and adjust a slider?

context:

i've got a display page with 1 slider, when i rotate my external encoder the slider is hidden and a new slider for a different function parameter is laid on top. When i use this approach i cannot use the "external button controls" since most of the function parameters are hidden until scrolled to.

I am trying to connect a Mobile View (MVC9100) IP camera to the IQAN-MD4-5 using the generic module. I have contacted MV for the URL, I have configured the camera on the right setting (ADDRESS:192.168.128.114, SUBNET: 255.255.128.0) but it still don't work. What RTSP port does the IQAN use? Any suggestions?

Hi,

I know I'm using an older version, so this might have come up already; but when we delete states in a FSM channel and start moving around the arrows, the numbers on the arrows keep the numbers of the old states (see picture).

Using IQAN 4.07.7.4605

Is Creative Studio available for the Mac OS?

Hi Guys,

Tired so many different ways to get the ECU serial number but failed!

If I use PGN 65259 and I get it on the J1939 Bus but no way to use it. Tried using the Slave to request it from the master, it requests it, master responds but the slave doesn't see the response, guess a timing thing where slave request and the response is in the same cycle. We really need to save the serial numbers of the master and slave ECU, so we can compare them at every start up to check they are still the same, then send both serial numbers via PGN 64965 on the J1939 BUS. Shame we can not use the internal Serial number from the "Module Diagnostic" function?