Hello there,

We purchased two new MR4-7 modules with firmware and Iqan design version 4.03xx. We updated both modules with a machine clone file to version 4.07.7.1413 using Iqan run.

Then we tried to connect with the G11 to the MD4-7 with GSM and Iqan Syn. It was possible to select the machine ID to connect to. After that Iqan sync give a message: no handshake. 

The G11 led was blinking 4xred 2xyellow = Internal errror/G11

We tried with Iqan run for tablets and the problem was the same.

After that, we updated the MD4-7 with the same aplication using Iqan design to version 4.07.15 and then with iqan run back to the clonefile to version 4.07.7 and then the G11 was working correct.

What goes wrong?

Kind regards Laura

i've got a few "hold"-buttons (not toggle) that is pressed to run a certain function on our machines. 

this button(s) is locked in its current state if it is pressed, using external controls, while a message appears.

the intent of having to hold the button to run a function is that it has to be quick and easy to stop the function, by letting go of the button. But if the user gets a message while holding the button it will keep the function on until the message is closed and the button is pressed and released a second time.. see example below.

Is there a way to use MD4-7 in Potrait Mode?

The MD4-7 will be installed in Potrait Mode on my machine.

The default startup image in IQAN MD4-7 is a Parker Image.

Is there any way to change that? I want the MD4-7 to display a different image (my company's logo) when it boots up.

Because we ship our machines all over the world, we have to deal with a lot of units of the sensors, for example pressure in bar kPa MPa and PSI. To show the correct value the number of decimals are depending of the used unit. for bar I don't use a decimal and for MPa I use one decimal.

Is it possible to make the number of decimals depending of a channel?

Has anyone else noticed that since 5.01 upgrade, the time to save the design file is much longer.  I commonly get a "(Not Responding)" for a period of time in the window header.  Just curious to know if it may be something other than the upgrade.

Is there a way to adjust the tenths and hundredths place of function parameter adjust item using the MD3? It seems only a whole number adjustment is allowed.

For example, How would a user input 7.6 instead of 7.00?

I've looked in the forum and in the manual and cannot find and answer.

Is VNC Client supported by IQAN 4 ?

I am trying to copy a project file(.idax) via email attachment on an iphone running iOS10 and after the upgrading to iOS11.1.2.  The IQANsync version is 5.01 and the file is coming from IQANdesign 5.01.32.4815.

the error pop up in IQANsync reads:

" Incompatible Version

This file is too new.  Please update your version of IQANsync for iOS"

The app store tells me i have the latest version.  Is  there a way to save files to an older format?

i just upgraded to IQAN 5.01 and got the "refers to itself" error on one of my state parameters. 

i am refering a Text parameter into the "text" field of the states in the state parameter, 

The text parameter is using the state parameter as mode selector. 

is this bad practice or a bug in the update? 

i've done this to be able to display an editable name of my state parameter when using the state picker in the gui.