usb connection problem with IQAN Run2

bk_hitech 3 years ago in IQANrun • updated by Gustav Widén (System support) 3 years ago 2

The Equipment I work on uses both the MD3 or a MC2 module in our models and as a field tech I need to sometimes either update software due to changes or replace modules. 75% of the time when I try to connect to the modules using My USB cable it will not connect to the master module. I then go thru the ritual of crossing my fingers, rubbing My lucky rabbits foot and restarting My laptop, powering equipment down and up holding My right foot of the ground and then possibly it will connect. I have been told this is an issue with USB III ports on our Dell laptops as We did not have this issue with our previous laptops and we do not have this issue with our small tablets We use. Has anyone else run into this? If it is due to the USB III is there a driver patch or something?This issue is not isolated to one machine. I have never tried connecting on the CAN side if there is no fix for the USB is that possible to use for programming? Thanks


Customized IQANRun on IPad

Frank GUO 3 years ago in IQANrun • updated by Arno Heeren 2 years ago 3

Is there any plan to have a customized IQANRun on iPad? Like the customized version on windows.


Operational Log???

Zach Dockter 3 years ago in IQANrun • updated 3 years ago 2

I was wondering if anyone has ever tried to create an operational "pick" log for any equipment.

I've been trying to come up with a good solution, but I am having a difficult time. Each entry is logged when the user presses a button on the screen. All of the values are based on sensors on the unit, I am just trying to figure out how to store/display the values. It also would be great if it would work as a First in First Out type of process.


Error in saving measure file into excel

Frank GUO 4 years ago in IQANrun • updated by Angus Brown 3 years ago 5

When I save the measure file into excel, it shows 'excel found unreadable content'. After recovering the contents by excel, all the channel names are disappeared.

Here is what shows in excel repair:
Removed Part: /xl/sharedStrings.xml part with XML error. (Strings) Illegal xml character. Line 65, column 19.Removed Records: Cell information from /xl/worksheets/sheet1.xml part

I am using IQANrun



The possibility to configure the G2 modem via a master module using USB/Ethernet

Huddig Daniel 4 years ago in IQANrun • updated by Ulrik Zakariasson (Software development) 3 years ago 2
It is only possible via CAN-connection today and all of our service dealers are using USB.
Since Ethernet probably will be the preferred conection in the future, configuring the modem via the master would be a good solution going forward aswell.

IQANrun 3.14.8 released

Ulrik Zakariasson (Software development) 5 years ago in IQANrun • updated 4 years ago 2

Bug fixes

Large logs (>65536 rows) is not handled with xlsx-format

Get settings script action only works once
When getting settings multiple times using script the settings was appended each time causing the saved settings file to grow. Sending such a file would still result in the correct settings.
Problem solved.

Colors in IQANrun for measurements

Jan Gillesen 4 years ago in IQANrun • updated by Ulrik Zakariasson (Software development) 3 years ago 4
Do other users of IQANrun have trouble changing the background color of the measurement page? I would like to set it to white (easier for print) but when I do the colors of my measurement lines disappear, or invert color when I try a different color than white... Is this a regular problem or maybe something with my graphics-card /-driver?

Currently I have no other option than changing it back to black background to see my lines properly.

Auto-save measure files in IQANrun

Jan Gillesen 4 years ago in IQANrun • updated by Ulrik Zakariasson (Software development) 2 years ago 5
We sometimes lose our measure data when accidentally navigating to an adjust group or another page directly after doing measurements. An auto-save function, or a pop-up when stopping a measurement would be very helpful.

It would also be useful to add more metadata to a file, for instance Machine ID, software version, time stamp or certain machine settings. 

apn g2

Zach 4 years ago in IQANrun • updated by Ulrik Zakariasson (Software development) 3 years ago 4
I am in the US, Michigan, trying to get the G2 to work. Which APN should I be using?