I noticed that IQANrun times out and disconnects from the master module when two conditions exist:

1. While accessing a large measure group.

2. While accessing J1939 device to view assigned messages under the system layout tab.

Has anyone come across this error in IQANRun?

uniCAN.dll reloaded ok. ERR_DLL_NOT_INITIALIZED

At this time I don't have any more info than that, but I can try to get the IQAN version, possibly the device they're connecting to, and the device they're using to connect.

Any ideas?

I recently purchased the IQANrun software inc a license,
Unfortunatly  I did not recieve an email from Parker, IQANrun or Fastspring containing a license key.
Who can help me to get my key ASAP?

I sent my software (written in Iqan design 4.07.14) with Iqan run 4.07 to a MD3 with 4.07.7.

When I want do do that by CAN (kvaser) it is slow or wil stop during sending.

When I use USB it will easily and fast send the program to the MD3, after that the MD3 has 4.07.14 (right corner at startup)

We have many problems with slow (CAN) communication. Sometimes we think is is depending of which PC we use.

Can you explain what the reasons are of the difference between when we have slow and when we have fast communication?

And... am I the only one with this experience

Kind regards

Laura

It is possible to open the application logic in Iqan run with a lower security user level than I want.

This user level has to update a project, but is not allowed to open the application logic. 

Do I miss anything, and how do I have to do this, or is this really possible that everyone with a security level password can see the application logic in Iqan run?

Kind regards, Laura

Hello,

I have made a simulator box for training purpose, was working great until last week.

the reason is that I use my simulator box to program a MD4 for a customer (total different project than the one I run in the simulator)

the reason I used it is because I need to hook up the MC3 together with the MD4 to load the Clone from the customer's machine (I only send the MD4 to the customer)

after successfull programmin for the customer, I the reload my simulator's program and there start the problem

i hook the MD4 (simulator program on it) , but when I start to send the Clone, it popup with a mismatch for the MC3 because it have a different project (real machine)

i read through some topics and see that emptying the folder "C:\ProgramData\IQANrun 4\Firmware Cache might help resending the Clone (iif I understand right) but it did not help

what could be the solution to fix that? i use Iqan Run 4 (I have not test with Design4)

Br

/Adrien

I am working remotely on a customer’s laptop via google chrome, with IQAN run 5 (latest version) open I try to select multimeter, but it does not appear on the screen. I have tried to initialise it from the drop-down menu and by using the short cut key as well as the icon on the main screen, none of these methods seem to make the tool appear.

I have also asked the customer to initialise his end but still no joy.

Is there a reason for this and is there a solution?

I (and some of our field techs) have been having issues with IQAN Run disconnecting from the master module when attempting to get / send clones. It has also occurred while recording measure groups. These issues have occurred on machines with a single MD4 master module as well as MD4 and MC43 multi master systems. Has anyone experienced these issues?

MC3 with parameters appears to have strange text characters when viewing in IQAN Run. System is running IQANDesign 3.19. Parameters remained correct when viewing them in IQAN Design before and after adjustment, just text and values appear like this in IQANRun.

Tried simulation but does not have this behavior. Any ideas?

I created a safe password for a Login using the new Safe password request file. He loaded the safe password on the other end and the password was added to the password manager, but it did not allow him to login. When he entered the username in the login box it did not populate the password.