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Remaining download displayed

Kevin 10 months ago in IQANrun updated by Gustav Widén (System support) 10 months ago 1

I wonder sometimes how long a download will take and the progress bar can sometimes be a bit misleading.

Can we have the total kb to be sent displayed alongside the kb already sent? This will make it easier to judge how much longer it will take. When downloading through Bluetooth it would be nice to know if it was likely to be one hour or five! This image is in Run, but maybe could be ported across to Design as well?

Image 4823

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Fixed

Measure Group - Can't Save or Auto Scale

Jason H 11 months ago in IQANrun updated by Ulrik Zakariasson (Software development) 11 months ago 2

When using IQAN Run 7 with saved .irmx files, I can't use the right-click menu for anything: saving, auto scaling, or commenting.  Is there a reason these feature would be locked out?

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Fixed

IQAN Run 7.04 unable to scale values of a saved measurement

Mats 11 months ago in IQANrun updated by Ulrik Zakariasson (Software development) 8 months ago 3

When a saved file is opened in IQAN Run 7.04 I can not open the "hamburger menu" button. So I am not able to save or scale values or copy any values. Could this be a bug in the SW or anything to do with my laptop?

0
Not reproducible

MD5 crash

Kevin 11 months ago in IQANrun updated by Gustav Widén (System support) 11 months ago 3

Noticed a few times our screen appears to crash out when attempting to connect using IQAN Run via G12 modem. Its not reliably repeatable. Below image is shown on the screen when it crashes out. We have noticed we are using Run version 7.03, could this be why? There does not seem to be any errors when attempting to connect, most of the time it seems to work fine. System has MD5-8 with MC43FS and G12.

Image 4772

IQAN Design 7.04.8.10088

IQAN Run 7.03.30.7315

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csv file for parameters

chuck streb 1 year ago in IQANrun 0

could we get a csv files for all parameters?  I would like this as an output so we can quickly check with software that all parameters are correct. a quick check in the field before techs leave a site !

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Feild Upgrades !

chuck streb 1 year ago in IQANrun updated by Pierre Fagrell 8 months ago 12

I am circling back with this subject ! Even with IQANGO and IQANRUN, I am not confident I will not crash when remoting in for an upgrade. Out of 4 field upgrades, I have had 2 failed attempts. That's not a great record. 1 of those attempts when i started over actually recovered.  WE NEED A SECURE WAY OF UPDATING MACHINES. I would love to send a dongle that plugs into a USB port. We have over 65 machines in the field , it is cost prohibitive to go out into the field and update. Please , Please, Please think of a way to do this !  down load the entire program first, checksum it with a hash function, then install. Something. 

Thanks

Chuck

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parameter file help

chuck streb 1 year ago in IQANrun updated by Anders Olsson 1 year ago 2

Greetings All,

I would like better control of parameters in parameter file, please!

When I have a new machine and want to put parameter file on an old machine, the parameter file will overwrite everything.

There are a lot of calibrations and things like memory channels  i don't want over written.

What next? I download a clone, then save this as a project with current values as default, then send project to old machine, the defaults will be placed in areas that do not have values (new parameters). ALMOST there. The problem is if we have changed default values in program to make machine better, they will not replace old machines values.  So there is no great way of updating older machines and keeping some values protected.    I would recommend  the the parameter program have ability not to program certain parameter values like calibration and memory values, also have the ability to over write parameter values in older program where values have changed. And finally some way to compare variables easily. It isn't that easy at the moment. We need to compare a parameter file with a clone file. Then get out of program and on a machine to change them. I would like to change all the variables at my desk, blocking and forcing values too. This is not easy to explain to tech out in the field what exactly is going on with variable.  If you could allow us to have access to the variable files in a non-binary way. a text output and text input, I could write this software quickly. Right now I have to cringe when I need to have techs go into iqango or iqanrun to fix multiple variables.  It also can cause issues with flaky machine control. Thanks

Chuck

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Fixed

When trying to measure with IQANRun 7, no items show up in measure groups

705David 1 year ago in IQANrun updated by Gustav Widén (System support) 8 months ago 12

If I open a measure group in IQANRun 7, no items show up in most of the measure groups. if Items do show up, it is not a complete list.

If I open the same measure group in IQANRun 6, all of the items I am trying to measure are present. This appears to be a bug since the release of 7.0.4

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Error occurring during install IQANRUN6.08 SetupIQANRUN2.exe

Jon G 1 year ago in IQANrun 0

Customer is having an error while installing newly purchased version of IQANRUN6.08.  The installation errors out when it tries to access the internet to download the setup files for IQANRUN2.  

The customer should not need this so I am going to have them unselect this option, but something in the installer or location of this file is broken.