European Cyber Resilience Act
Are you working to correspond to the new European Cyber Resilience Act ?
It will be imposed by the Machinery Directive in 2027.
https://industrialcyber.co/expert/cra-and-machinery-regulation/
Continue and resume recording in case of accidental exit
Currently, if you navigate away from the recording page for a group of measurements, a pop-up window prompts you to save or cancel the measurement.
Is it possible to add the ability to resume the measurement if you accidentally click on another menu?
This issue can occur repeatedly, especially when working in the rain on a touchscreen computer.
Read External TSC1 request
I tried to read the TSC1 message from an extrernal source with an J1939 module and an MD5-10. I have some difficulty with it. Should this be possible or can iQan only send this parameter and not read it? It works with a generic module, but I don't like to connect another CAN bus as they cannot use the same CAN bus.
MacBook
Are there any updates about potential IQAN Run compatability with iOS? We have service/sales personnel who would like to use a MacBook with IQAN Run.
Iso 17215 Camera Features
I am talking with Arc about there cameras, as they support turning IR lights on and off via ISO 17215.
Is this something that could be added in the camera controls.
https://ark-vision-systems.com/produkte/arkcambasic+/
Reason we need this is for military application, were we want cameras on, but cant have any exterior lights on, including IRs.
G12 Firmware Update no longer allowing connection with IQAN 6.08
I went to connect to a Display with a G12 this morning and the IQANgo app asked if I wanted to Update to the latest G12 Firmware (2.01.6.5, I think I was on 2.00.5 something before) after updating I received a failed to connect message, followed be a message that there was a failed handshake with the Display. I tried restarting my Phone, the system, the module, and connecting to a different system (whose wiring and connections are known to be good) and received the same message every time I tried to connect. I also tried to connect via IQANrun, and received the same error, though it tried to connect for considerable longer. I'm not sure if there is a way to revert firmware on the G12, but this was all working two days ago.
"File info" tab unavailable in properties for IQAN idsx and idax files.
When in file explorer on Windows, I cannot access the "File Info" tab under: Right-Click File (idax or idsx) - Properties.
Has anyone else faced something similar. Since the program generates this information, can it somehow be turned on or off when creating / saving the program for the first time?
IQANdesign 7.04 QtContainer.dll contains a virus?
Our antivirus keeps deleting QtContainer.dll and when I disable the antivirus and run IQANdesign this message pops up when trying to view an MD4 display page.

Reinstalling with a fresh installer downloaded from https://www.iqan.se/downloads.html has the same issue.
DTC Simulation in Version 7
The DTC simulation doesn't seem to be working correctly in version 7. When you change the value to a number above -1, you cannot go back to -1 to turn off the DTC. It will only go back to 0.


Want to make J1939 bus speed selectable via adjust item for a bus that has multiple masters connected
I have a MD5-5 and MC41 in a system with a J1939 bus connected to both masters. When I select an integer parameter channel to select between 250 and 500 kbps, it creates an error. The channel is located in an Initialization function group. If I remove the connection of the J1939 bus from one of the master modules the error is not generated. Is there a limitation to only being able to have one IQAN master connected? I have tried this with 7.04 and 7.05 with the same result. In the pic below, if I hover over the red diamond it says "Speed not supported."

Customer support service by UserEcho