Hello!

Once a Measure is recorderd, in IQANRun 6 you could adjust Min / Max range in case it was not properly defined on the project, so you can still view the graph with the correct scale if necessary:

Now in IQANRun 7 I can not find such property. Can it be adjusted somewhere? How?

I only manage to see the statistics:

If this feature has been removed i think it's a significant step back, as it was very usefull. In such case please consider adding it back. Thanks!

I'm working on creating a display page for an MD4 which dynamically shows and hides items depending on what option is selected. I'm finding that when selecting a few parameters at once, when I go to change what IDC is making them visible, that it reverts back to indeterminate as soon as I select a different item in the properties window.

design version: 7.04.8.10088

I need to read an incoming proprietary multipacket message (108 bytes) on an MD4-7.  When I look at a bus capture, I can see that the data bytes of interest are in the position I expect and I can 'decode' the values and see that they are also what I expect.  

When I create an incoming JFIN and designate it 'Multipacket: Yes' IQAN does not seem to see the whole message; bytes above 8 are marked 'error: out of range'.  Another thing I notice about the data in the bus capture is that the 108 data bytes are repeated while the value of the frame-count byte (byte 0) increases by counts of 16 - meaning it starts at 0-16, then jumps to 32-47 (data is repeated), then jumps to 64-79 (data is repeated) and so on up to 224-239.

Is this normal multipacket behavior?  How do I properly decode this message in IQAN?

There is information like below but we could not connect the camera. What could be wrong? We are using MD4-7 screen.

Hello, I have a few 12 Bit messages that need to be received as big endian. Due to that the bits to receive on is 16 to 23 and then 28 to 31. I'm using a generic parameter in. 

This is what I need to bring in:

Hi All.

I am using a function parameter with mode selctor and want to be able to update values via an MD4 display and using the adjustment screen. I don't seem to be able to display anything other than mode one as an option to adjust via the screen. Since a application update does not change defult values I can't now change my mode 2+ function paramater values. Anyone help with what I am missing please?

Why is it that getting a clone is password protected by the limited access password?

If you get a clone file and save it, you must use a password to open an view it. I think getting the clone file should not be password protected or it should have a separate option in IQANDesign whether or not to password protect getting the clone.

The only method for "get all logs" in IQANGo is to get a clone and select "yes" when getting all logs. We have been trying to make it standard practice to pull clones when there are issues with a machine in the field but the password protection is a problem for us.

We don't want to give everyone view access by providing our Limited Access Password but we would like people to be able to pull clones without our assistance so they can send them to us.

I have looked into the safe passwords but that solution is not feasible for us either.

I get a hint that "CAN port C or D not recommended for diagnostics". Can you explain why and what issues may arise from this?

Hello! 

I'm trying to connect with MC4x controllers through IQANrun 6 and a PCAN dongle but I'm already stuck at the home screen. After I start IQANrun and select the correct communication interface (CAN), press Connect, I get this "No master module found" error.

• I made sure to connect the dongle before starting IQANrun
• The program seems to recognize my dongle:  
• When I hover over it, I see this: 
• The LED on my dongle burns continuously
• I've got a working license for IQANrun
• It doesn't matter if I change communication device settings to "first available"
• IQANanalyze works fine: 

Any ideas? 

Thank you!

Mark