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Under review

Multi-Master Uploading Error

River 1 year ago in IQANdesign updated by Markus Seppänen 1 year ago 11

I am having trouble uploading an .idax project file to a multi-master bench test system (two MD4-7). Electrically, the two modules are connected to 12VDC and each other via a diagnostic CAN-A connection. I am connected to the computer via ethernet and C3 port. The series of events was as follows:

  1. Various uploads during initial testing were successful and allowed me to develop the system.
  2. After ~>1 week of uploads, the errors began. Error is as follows:
    1. Send project to device, select device as recognized by IQANdesign
    2. MD4 screens go blank and sometimes show Parker Logo
    3. Sometimes a blue screen (Attached image) flashes (~0.5s freq) on headmaster MD4 for ~30s
    4. IQANdesign popup shows "Sending project to system, No reply from master module"
    5. Then MD4s revert to previous program
  3. After a weekend of not touching the MD4's, a program was successfully uploaded a single time, but has not worked since then
  4. Programs can be uploaded to isolated MD4s, but cannot be uploaded when the two are linked via the diagnostic CAN-A connection.
  5. Issue persists to empty project with just two MD4-7's and diagnostic port CAN link, and using different CAN ports for the diagnostic line.

Image 4350

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Project not saving

minh lam 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

I recently encountered this. I had a functional parameter that I would enter the default for. When I would save and close out then reopened the project, the default was not saved. I have also thought this happened to a math function as well where I would enter in some commands and saved but when I reopened the project, the commands were not there anymore. The only way I could get it to save properly was to re-order the calculation order. Is this a known issue, I don't know why the calculation order has anything to do with the program's ability to save the project. Using IQAN design 5.03

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Can I have one piece of software that I can configure to use one of two different sets of control messages?

Dave Hitchman 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

So in this scenario we have system A and system B, they are identical apart from component X which comes in variants I and II, I want therefore 1 software with a parameter I can set to say whether X is I or II. Now I and II use the same messages for some things but different messages for others, when using variant I then sending the messages used by II might be a problem, and vice versa so I really want to be able to switch whole messages on or off depending on the variant - perhaps to set the transmission method to on trigger and not trigger it and to switch the method for the ones I want to continuous with the right rate. I cant see how this is achieved in 'code', is it even possible?

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Answered

J1939 transport protocol transmit rate

Rick Yorke 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

Making use of J1939 > COMPID enabled and J1939 > SOFT enabled on the MC43 with IQAN 6.08.24.8136 . Have encountered an issue where the Transport Protocol Data Transfer (PGN 60160) is occurring at too fast of a rate.

It was observed that the data packets for the COMP ID and SOFT ID messages is being transmitted at a rate of ~540us. The J1939-21 standard indicates a minimum of 50ms between packets.

This fast rate is causing issues with the receiving device, in particular handling the SOFTID as in this case it is 11 packets. The COMPID (5 packets) is being handled for the most part.

Is there a way that the Transport protocol packet rate can be set, or is this truly an issue in the firmware?

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Parker Fork Lift High Tech font

Brendon 1 year ago in IQANdesign 0

Hello,

I am having issues with having a font appear properly.

When I use the Orbitron font it doesn't render properly.

The font is from the Parker Lift MD4-7 HighTech theme.  

What is strange to me, is that when I open the example file,Parker Lift MD4-7 HighTech theme,  the font renders properly, but when I add that font to a new project it does not render properly.


I have downloaded and installed the font from Google Fonts.


Any insight on why this could be happening is appreciated.


I'm using version Design 6.08.32.8219 and Simulate 6.08.22.6333

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No uniCAN handle

Kevin 1 year ago in IQANdesign updated 1 year ago 2

I'm getting this error when downloading to MD5:

Image 4340

Image 4341

Trying to download software using NI 8473 but seems to error before even establishing connection with the display. I noticed the MD5 does not have built in resistor and I have not installed one as yet, could this affect the download from PC?

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I would like to read certain parameters I will us in my control from a file

Dave Hitchman 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

I want to be able to use 'constants' in my IQAN read from a file, for example perhaps using the same control system across multiple vehicles but having some vehicles with a lost maximum speed. One way I would use in other systems is a vehicle configuration file to rad the values from. 

I saw the 'variant option selector' which sounded like it might be part way there but it complains it wants n option group and I have no idea how that works never mind if it is the right thing to use

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Multiple messages with identical PGN

Alex P 1 year ago in IQANdesign updated by Kerry Brock 1 year ago 1

How do I capture messages in IQANdesign 6 (I can update if required for feature) with the same PGN? I have multiple pumps on one CAN network that feature J1939 style addressing, and each of these pumps has an identical status message in the .dbc file with the exception of their source address - the messages are PDU1 J1939 PGN. I have unsuccessfully tried importing these messages using CAN Generic Frame, but it seems IQANDesign overrides this and reads it as a J1939 Frame In and looks at PGN instead of extended CANID. How can I collect the information for each of these pumps separately in IQANDesign?


For reference, CAN IDs in HEX: 

Pump 1 address = 0x18FF2301x

Pump 2 address = 0x18FF2302x

where PGN is FF23 on both pumps.

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Disable DM1 on Bootup

Gord 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

Hello,

Is there way to disable DM1 Out on bootup for a period of time while everything starts? Same way logs can be disabled.

Thank you,

Gord

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I have a requirement to send TSC1 to two different destination addresses

Dave Hitchman 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

I did NOT design the messages required for this system so please dont blame me or tell me I need to change them, this is not in my control.

But the requirement is for TSC1 to go to destination 10 AND destination 90.  I cant have 2 messages with the same  PGN it complains, I cant see how to specify two destination addresses for one message. I am aware of 'broadcast' but do not believe at the moment the two components will pick up the broadcast rather than looking specifically for their own address. 

Does anyone have a clue how I can solve this issue?