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Answered

Installing IQAN Run on new PC

Kjell Arne Engberg 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 1

I.m trying to install IQAN Run on a new PC. IQAN Design instll works fine. But when entering License key I got followin message "License is not valid for this program. The Entered license is an IQAN Design license"

Where do I get a valid IQAN Run license?

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Turn up backlight using IQAN Run

J C. Crow 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 1

Is there a way to turn up the backlight using IQAN Run. With the new MD4-5 M19 the default backlight setting is not bright enough. I would like to turn it up during the programming process. It would be nice to have this capability on the system page along with setting the date and time.

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Answered

Machine ID from clone

Michael Carlyle 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 2

Is there a way to extract the Machine ID from a clone if the filename has been overwritten?

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Reset modules over remote connection

Neeraj Chirmulay 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 1

Hello,
Is there a (currently or planned) feature to allow a remotely connected user (logged in with the right privileges, of course) to reset the system/ cycle power? The modules reset when you send a project, or send settings, but there doesn't seem to be a way to reset the modules after manually adjusting any parameters.
This would be especially useful when adjusting "Initialization" parameters that require a reset to take effect. 

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Answered

Installing 6.02 Install IqanRun 2?

Jean-Marc Zanni 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 4

Recently installed update to IqanRun 6.02 using the Link on Parker page.  It did install 6.02 then it proceeded to install IqanRun 2. 

Any Reason?

Image 1999


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Answered

IQAN run for PC without licence

Kristjan Kuusk 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 2

Does our clients can install IQAN Run for free to computer without licence key? Like they can do with tablet.

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Answered

Bluetooth connection

Paulo Negrete 6 years ago in IQANrun updated by Carl 5 years ago 5

Please, anyone know how to do a Bluetooth connection between adapter IQAN-G11 and a Windows PC with IQANRun installed ?

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Answered

how to adjust the log frequency from the current 5 times per second?

Thomasa SMITH 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 2

I am logging temperature at 5 times per second and that really is not necessary. I'd like to get it to once a minute, but I am not sure how to change this.

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G11 Request rejected by remote user - HELP

Paul Dillon 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 1

I have been using G11 for a number of years and not had a problem, however, I've now had the same issue twice on two different machines this week.  I get the operator to give me the IQAN connect key and connect to the machine,  I get the normal message stating the machine is connected but then immediately it pops up 'you have been disconnected, request rejected by remote user'.  I have never connected to either machine remotley before but theres nothing different in their programs to normal. It has happen once this week with a machine in Ireland and just now with a machine in Shetland Isles. Is it something to do with the locations? G11 is enabled in both programs.  Any Ideas what could be the issue?  I wondered if it was a bug in IQANrun 6 but I've just successfully connected to a machine in London.

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Answered

I have an IQAN system MD4-7" with a log system version IQAN version 4.07 with G11. Cannot create a CSV file, message target system too old or do you have a translator from IRF4 to exel file

DTD_SIOS 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 1

I have an IQAN system MD4-7" with a log system version IQAN version 4.07 with G11.

Cannot create a CSV file, message target system too old

or do you have a translator from IRF4 to exel file