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Answered

IQAN run for PC without licence

Kristjan Kuusk 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 2

Does our clients can install IQAN Run for free to computer without licence key? Like they can do with tablet.

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Answered

Bluetooth connection

Paulo Negrete 5 years ago in IQANrun updated by Carl 4 years ago 5

Please, anyone know how to do a Bluetooth connection between adapter IQAN-G11 and a Windows PC with IQANRun installed ?

0

More than 2 decimal places for view and adjust

Glenn 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 5

Is there a way to change how IQAN is limited to 2 decimal places for Adjust values?  The issue occurs on IQANrun and when entering via MD4's.  I use base units like kg, m, and m/s for all calculations.  However, when I want to create an adjust item for limits, calibrations, etc.., I find many times I don't have enough precision.  I end up having to create an adjust parameter of 3.5mm instead of 0.0035m.  I have to convert mm->m in many places and this is wasted computation time. 

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Answered

how to adjust the log frequency from the current 5 times per second?

Thomasa SMITH 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 2

I am logging temperature at 5 times per second and that really is not necessary. I'd like to get it to once a minute, but I am not sure how to change this.

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G11 Request rejected by remote user - HELP

Paul Dillon 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 1

I have been using G11 for a number of years and not had a problem, however, I've now had the same issue twice on two different machines this week.  I get the operator to give me the IQAN connect key and connect to the machine,  I get the normal message stating the machine is connected but then immediately it pops up 'you have been disconnected, request rejected by remote user'.  I have never connected to either machine remotley before but theres nothing different in their programs to normal. It has happen once this week with a machine in Ireland and just now with a machine in Shetland Isles. Is it something to do with the locations? G11 is enabled in both programs.  Any Ideas what could be the issue?  I wondered if it was a bug in IQANrun 6 but I've just successfully connected to a machine in London.

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Answered

I have an IQAN system MD4-7" with a log system version IQAN version 4.07 with G11. Cannot create a CSV file, message target system too old or do you have a translator from IRF4 to exel file

DTD_SIOS 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 1

I have an IQAN system MD4-7" with a log system version IQAN version 4.07 with G11.

Cannot create a CSV file, message target system too old

or do you have a translator from IRF4 to exel file

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Fixed

Getting clone out of multi master display application

Ed Schippers 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 2

The multi master system i build has 3 MD4 displays.

0ne of the displays , not the head master, had some problems with the screen so needed replacement.

So I took a clone file of the system, using ethernet on the head master. the upload, specially from the other  displays, this took forever. around 2 hours. 

After getting the clone file, I send the file to the new display , disconnected the rest to safe time

This worked only partly, functionality was ok, but a lot of pictures of lamps and buttons were missing.

I send the clone to the complete system. again it took forever and with no better result.

Then downloaded the setting,  opened the clone file in design en uploaded from there, this again took ages.

This worked ok, after sending the settings all was running perfect.

What could have been the problem with the pictures?

And is there any way to speed up the process? 

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Answered

export measure files from IQAN run to excel

Mark Walser 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 3

Is it possible to export a IQAN Run Measure File .irmx to excel?

Answer

Hi Mark, yes, it is possible to save a measure file in Excel.  To do this, when saving, click on the dropdown for file type and change it to Excel.

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Fixed

Save measure from multimeter

C. Drouaud 5 years ago in IQANrun updated by Gustav Widén (System support) 5 years ago 2

Hello, 

I have a bug/error every time I want to save measure from the multimeter (custom group of measure). IQANrun crash and I can't save my measure. 

Can you please check this out ? 

Thanks in advance

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Answered

adjustable parameters in disabled function blocks

Greg R 6 years ago in IQANrun updated by Gustav Widén (System support) 6 years ago 2

When a function block is disabled, the adjustable parameters in that block are not able to be changed (including on screen as well as through IQAN Run). This is inconvenient because in order to change the values, the system must be put in a state in which the function block is enabled. Is it possible to make it so the adjustable parameters are changable while the function block is disabled?