0
Answered

Is there a way to have the startup image display a few seconds longer

Mark 3 years ago • updated by Ulrik Zakariasson (Software development) 3 years ago 2

I would like for my custom startup image to display for a few seconds longer upon initial startup. Any way to do this?

0
Answered

IP Camera suggestion

Frank Guo 4 years ago • updated by Jos Lentfert 3 years ago 7
Is there any suggestion on the IP camera selection? I did not find much products in the market for industrial vehicle use. We use them on big forklift, container handler and reach stacker.


Answer
Hi Frank
True, there are not many products out in the market yet.
We are working on a rugged IP camera that can be of interest for you and it will be released in the near future. I can't disclosed details about this yet but if you talk to your local IQAN support a plan for prototypes and testing can be set up.
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Answered

Dual dial on MD3

Frederick Duyvejonck 4 years ago • updated by Gustav Widén (System support) 4 years ago 1
Would it be possible to have a dual dial (different colors) on one Image Gauge control showing both levels from two circuits?
0
Fixed

Cannot open channel info Iqan develop

Adam 4 years ago • updated by Ulrik Zakariasson (Software development) 4 years ago 3
My software worked fine until yesterday and then it started acting buggy. I cannot open the channel info box. When I click show channel info it flashes like it wants to do something but nothing happens.
I've tried uninstalling and reinstalling and all the different move commands I can find online in case it was off screen somewhere.
Any ideas?
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MD4 display orientation

Kevin Arscott 4 years ago 0
The display isn't mounted centrally in the MD4 housing therefore you get thicker bezels around the top and sides of the display. Can the display orientation go one step further and rotate 180 degrees so we have the thin bezel edge around the display at the top rather than the bottom?

Although it doesn't seem like much, it would look aesthetically more pleasing on a project we have coming up.
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Forum Next/prev button

Jean-Marc Zanni 4 years ago 0
Just new to the Forum It is wonderful full of good ideas. I would simply suggest that for the newbies like me a Next/Previous feature when you are reading a topic would make the navigation very useful. unless I missed it.
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Fixed

BSOD on MD4

Michael Carlyle 4 years ago • updated by Gustav Widén (System support) 4 years ago 5
We are having trouble with Blue Screen Problems with Iqan MD4 when running 3.16 and higher (ever since the cycle time was allowed to be lowered below 25 ms). Running the cycle time higher decreases the occurrence rate. They occur mostly at startup so it is impossible to graph the system utilization.

It did not seem to happen in 3.14.

I have tried updating to 3.18 as there seemed to be some fixes for Blue screen problems but it is still happening.
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Completed

Trial License - what does it permit and prevent - document this

David Holcomb 4 years ago • updated by Ulrik Zakariasson (Software development) 4 years ago 2
we have customers regularly questioning exactly what they can and cannot do with the trial license.

During installation, it mentions connection only with simulator, etc. This is very clear and defined , but only available during installation. If this could be added to the manual or a separate document this would let us have a standard answer for customers.
Answer
In 3.17, (to be released next week), the 30 day limit is removed. You can use the tools without a license as long as you like. The functional limitations are still there though, the tools are limited to simulation only.
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Answered

What kind og iqan?

Ruben Bortelid 4 years ago • updated by Roger Sandberg 3 years ago 9

hello and thanks for this great forum.

A have an 2001 IllerIller tdi tracked vehicle, made in Sweden. The driving system is controlled by a iqan system. I attached a picture of the screen. Is there anybody how can tell my what version of iqan it is, and what software a need for adjust parameters? I find a rs232 cable behind the seat, and I guess it is for programming iqan.


0
Answered

Module communication failure when updating to V3.19.9

Kevin Arscott 4 years ago • updated by Ulrik Zakariasson (Software development) 4 years ago 3

We have a system (2 x MC£, 1 x MD4) running V3.19.7 and decided to update to version 3.19.9. Sent program over CAN communication tool and machine appeared to update to 3.19.9. After completion of update one module wasn't communicating over the master bus. This isn't unusual. We cycled ignition (which usually fixes error) and the module still failed to communicate. We have got this module into an endless cycle giving CAN error. Is this as a result of updating from 3.19.7 to 3.19.9?