0
Answered

Module communication failure when updating to V3.19.9

Kevin Arscott 3 years ago • updated by Ulrik Zakariasson (Software development) 3 years ago 3

We have a system (2 x MC£, 1 x MD4) running V3.19.7 and decided to update to version 3.19.9. Sent program over CAN communication tool and machine appeared to update to 3.19.9. After completion of update one module wasn't communicating over the master bus. This isn't unusual. We cycled ignition (which usually fixes error) and the module still failed to communicate. We have got this module into an endless cycle giving CAN error. Is this as a result of updating from 3.19.7 to 3.19.9?

0
Answered

MD4-5 first download problem (ida3 file)

blags 4 years ago • updated by Ulrik Zakariasson (Software development) 3 years ago 17

On three new devices: first device: tried to download 5 times via CAN and once via Ethernet. Succeeded at about the sixth time via CAN. Second Device: succeded first time via CAN, download took 20 minutes. Third device: Succeeded 4th time via CAN. Note that after the first download, subsequent updates only take seconds. I need to solve this before serious production quantities.


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Answered

MC2 - Cause of Internal error/ose?

Pankaj Ramole 3 years ago • updated by Ulrik Zakariasson (Software development) 3 years ago 6

Please help me to get the details about above mentioned fault code

0
Not a bug

Delete key not working in Screen design

Jean-Marc Zanni 3 years ago • updated by Mark Walser 2 years ago 3

When editing a screen the regular keyboard delete key does not appear to work.

0
Completed

LTC - IQAN Design 4

Nick Pridham 4 years ago • updated by Ulrik Zakariasson (Software development) 3 years ago 5
Are any new features planned for the LTC channel type ? Search functions, multiple outputs etc. This would help with applications requiring more database style function requirements.
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Not a bug

Iqandesign 4.0 multiple TSC channels

Michael Carlyle 3 years ago • updated 3 years ago 4

I have to send throttle commands on PGN 0 for speed and PGN 00001 for torque limitation.


This is possible in Iqandesign 3.19. In Iqandesign 4.0 I get an error message "Multiple TSC1" and the program won't run.

0
Answered

Working raport

Tuomas 4 years ago • updated by Ulrik Zakariasson (Software development) 4 years ago 3
Any solution how to get simple working raport from MD3 (our machines have a laptops what have been connected with USB to MD3)?

Machine driver have to measure working hours and other working details into simple raport and then send it to customer or employer with email.

I have made a save button what saves necessary details into special log file. But the problem is to get this log file easily out from MD3.

I know that, it can be done with IQAN RUN, but its still too complicate to machine driver to learn how to use IQAN RUN then go to right function, and copy paste right values to his/her email.

Is it possible to save this working log file into special directory (like MD3/raports) and then plug the MD3 into laptop, go to right folder and send this raport file to customer?

Or any other more easier way to do this?