XC23 Connector Number Issue?

Kevin Arscott 2 years ago • updated by Ulrik Zakariasson (Software development) 2 years ago 2

We have noticed the connector numbering appears to be incorrect when using XC23 modules, this fault seems to come up when we have a VIN or DOUT error and it displays the affected pin number on the module. The error states the correct pin number, but the connector number (C3) is incorrect. Not sure if DOUT error is the same on XC22 module.


Use bluetooth as a key or some kind of trigger for machine

Fredrik Forsberg 2 years ago 0


It would be nice to be able to use the G11 bluetooth paired a e.g. smartphone as a key and/or for triggering functions.

It would be nice to use a paired phone as a key for our machines. 

Or maybe as an elevated security level with the use of both the key and a paired smartphone to be able to start the machine.

Kind Regards




christophe 2 years ago • updated by Ulrik Zakariasson (Software development) 2 years ago 3

where can I find the Baudrate of one Bus? ( the combined diagnostics, and masterbus? )

Thanks a lot!


In the System layout, when you click on the Generic or J1939-Bus.
You can combine J1939 with Diagnostic, Master and Expansion-Bus aslong it's set to 250kb/s.

Voltage inputs automatically offset by VREF supply?

Kevin Arscott 2 years ago • updated by Gustav Widén (System support) 2 years ago 2

We are using ratiometric voltage sensors for an application, by selecting the reference voltage (A or B) on the controller input, does this automatically offset the VIN with the VREF supply fluctuations?

We know that because the sensors are ratiometric the supply to the sensor will cause the signal emitted from the sensor to change slightly. We have achieved this using code in the application, however i'm just checking the controller does not compensate for this automatically without the need for user configured code? I would imagine it does not do it automatically because there is no option to select its a ratiometric or normal regulated sensor connected to the VIN.

Perhaps this could be a feature we see in a future IQAN Design? I know we would find it useful instead of having separate code. Provided of course the variation % on a ratiometric sensor output is the same for different manufactures of sensor, if they are different, maybe an option to enter some values?


Vref Error

Mitch Houle 2 years ago • updated by Sisu13 2 years ago 3

I have 2 reports of Vref Errors and they are reading right around 5V, which is normal, what can cause this? The picture below was taken from a video of one of the customers machines. the other codes are sensors that are picking up and dropping from what i am assuming is the root of the Vref Error.


Machine ID

Mark Walser 2 years ago • updated by Ulrik Zakariasson (Software development) 2 years ago 1

Can you access the machine ID so that you could change it via the display.  We are looking to have our tech on the line add the machine ID (which in numbers only).  This would allow us to add a password protected screen for them to add the ID and other info.  This would allow us to preload the program and tech not have to plug in with a computer on the line.


Load Moment Indicator System

MIGUEL SANCHEZ 2 years ago • updated by Gustav Widén (System support) 1 year ago 6

I found this Bulletin LMI HY33-5054_US and I like to know how can i do this program Because this bulletin says someting about boom length sensors. But I can´t find information about this sensors or how can I measure length of the crane booms?


Custom gauges Scale

Mark Walser 2 years ago • updated by Ulrik Zakariasson (Software development) 2 years ago 2

It would be nice if you could scale a custom image in the display page. If a custom PNG or SVG is created you must resize it out side of the IQAN and bring it back in.


Access adjust screen items with logic channel

Ethan Zeman 2 years ago • updated by Gustav Widén (System support) 2 years ago 2

I would like to access the adjust screen to adjust a text parameter similar to how the Action of a VIN channel can be used from a display screen. However, I do not want to us a VIN. Instead I would like to use internal logic (i.e IF X= True AND Y = True goto Adjust Paramter Z). Is this possible? Thanks

Not a bug

Multi Language Date and Time Display Issue

Luke Ricker 2 years ago • updated 2 years ago 4

IQAN Design 4.06.12


With some languages, the system date and time fields won't display correctly.

Has anyone experienced this before?

Here's what it looks like in English:

In Norwegian:

In Dutch:

Japanese works, though...: