I have a customer that is getting a “Bag Load Failed” after he has connected to a G11 and been logging for about 10 minutes. Has anyone experienced this or know how to resolve? Listing is as a “Purchase error”. The customer is using the paid pro version to utilize logging. 

Is there a way for me to access a list of firmware updates? I would like to see a list and a description of what was changed with each update. I have noticed that there have been a few firmware updates recently and I would like to know what is being upgraded. Also, is there a process if needed to downgrade firmware?

We have experienced Iqan run/Sync not showing on list of programs to open when exporting with dropbox. Has anyone found a simpler solution than coping files from download to internal storage to Iqan document folder? It used to be easy solution to click export and file would open Iqan Run or Sync your choice

Is there a way to change how IQAN is limited to 2 decimal places for Adjust values?  The issue occurs on IQANrun and when entering via MD4's.  I use base units like kg, m, and m/s for all calculations.  However, when I want to create an adjust item for limits, calibrations, etc.., I find many times I don't have enough precision.  I end up having to create an adjust parameter of 3.5mm instead of 0.0035m.  I have to convert mm->m in many places and this is wasted computation time. 

Impossible to start measure by CAN

On multi master MC42 + MD3 or MC2 + MD3, on my project it is impossible to start measure (F7) by Canbus, but it works over G11. There is an error.

My system :

Is there à simulator for drivers meny?

When having a MEM channel and a Activating condition that becomes true on the very first cycle it will not handle the Input Channels Value. Is this how it suppose to be? I'm extracting values from a LTC and want to populate the MEMs as soon as the application starts.

I am logging temperature at 5 times per second and that really is not necessary. I'd like to get it to once a minute, but I am not sure how to change this.

A Finite State Machine can be edited when in a frozen function group or in an External Function (6.01).  Most of the functionality in the state machine is frozen, but you can add new states.  You can also save the file like this and the edits will remain.

Hello,

I was wondering if the MC4x modules have any built-in support for DM3/DM11 (clear requests for active and previously active Diagnostic Messages). I am able to generate DM1s through IQAN via the DM1 out panel, however these DM1s cannot be cleared by a conventional clear request.

In my logic, I am generating a simple Open Load DM1 on an LED output. Even when the LED is turned off, the Open Load status is still ongoing, and requires a module restart in order to go away.

Does IQAN/MC4x support DM3/DM11 requests?

Thanks in advance,

Darius