Hi,

We have noticed an issue with our systems that have a radio expansion module (XR) in the IQAN Design 5 software update 5.03.14.5040. The master module in our system can no longer connect to the radio system when a program in software version 5.03.14.5040 is downloaded to it. However with the same system and same program our master module can now connect perfectly to the radio system but with the program at software version 5.02.13.4984. We noticed this issue as soon as we updated our IQAN design 5. We have created a simple program In IQAN Design 5 with only a MD4-5 master module connected to the radio expansion module (XR) to show visually what we mean. The radio system we are using is a Hetronic radio system. Please refer to the images below. Has anyone seen this before? is this a known issue? or are we missing something? Thanks a lot for your help.

I have MD4 display with CAN-A configured.

After writing software, I am able to flash the software on MD4 display. When I tried to get the project with same setup, it is giving me following error

"No reply from master module"

Same issue I checked for several times but same error. Allow to flash software but problem in get project.

Kindly advise.

IQAN Design 3.19 software

MDL2 Firmware

Does this combination still support the serial port functionality to interface with GSM modems ?

Hi everyone,

I work with a customer that uses system with MD3 to control forklift truck.It has worked well for quite long time and suddenly MD3 screen has gone blank (black) however all controls work fine (system works fine). Have you got any suggestions where to start trouble shooting.

Thanks in advance for your valuable support

Regards,

Richard

Hello,

I have a problem with some generic parameter out. I am sending values to a radio controller display, to be displayed. Value in the IQAN program is 2 for my three parameters, I send then with a generic frame out. Problem is that values displayed on the radio controller are respectively 0, 103 and 26112 even if my 3 values are equals to 2.

I tried to change the different parameters (signed/unsigned interger, little/big endian) with no changes.

The radio display is programmed in Codesys, and the manufacturer suggest me a SHL shift on the values. I don' know how I can check that and change it if it is the problem. I have the Codesys program but I don't really know how it is structured or to re-program it.

Can you please help me with that ?

Thanks in advance,

I am having a problem with IQAN Design 4.07 crashing and wondered if anyone else is working in the same environment as me.

MAC OS 10.13 // Parallels 13.3.2 // Windows 10

IQAN Design 2.xx, 3.xx, 5.xx all work fine.

IQAN Design 4.07 crashes on save/project check command

Can someone break down what is going on with the new 5.0 licensing? I have had a few licenses now since Iqandevelop and I recently updated my software to 5.0 for some of the added functionality. Now that I have around 30-50 machines with 5.0 on them, i just noticed that the licensing will/might be subscription based? Does this mean if I do not want to pay a yearly subscription I have roll back my software to 4.0? or will that be blocked as well? 

I physically disconnect pins C1:3 & C1:10 (bus B) on an MD4-10.  After startup, the message on the screen was for bus -C failure.  All channels connected to bus C were in a failed state.  I reconnected and communication was re-established.  I then disconnected pins C1:4 and C1:9 (bus C).  On startup, there was no error message, but no data coming in on C.  I disconnected these pins directly at the module, so no chance of a wiring issue.

Originally, the devices on the two buses were configure on bus C only.  They were later re-configured to be on the separate buses.  All the CAN frames for these two buses are in external functions.  This may be related to the timer issue I found related to the external function.

https://forum.iqan.se/communities/1/topics/1381-timer-designsimulate-5-bug

If I am missing something, please someone enlighten me.

I am simulating a process and I commented out the 'QIncrease' line of a timer for the purposes of testing and replaced the text with 'QReset', but the timer still increases when the 'If' statement is true.  I restarted my PC for good measure, but the problem is persistent.  Any thoughts?

I have an MC43 using a LS Digital Output on Parker solenoid (1A maybe) but the output shows overload.  I use a MC2 on the exact same solenoid and it works fine.  Anyone know why the MC43 is throwing the error but the MC2 is fine?