I ran into this issue a couple times where we have needed to switch out an MD3 for various reasons. We display an hour meter on the screen but the hours are lost durring the replacement. Does anyone know how a way to store it that it won't be lost durring a switch out to a new module, even if it is use a digital hourmeter and pull the info from it?

Maybe this is already in IQAN, but in that case I wouldn't know how: How to avoid the Service-guy from accidentally loading an incomptable version into a MC2/3/4?

Example. We have a 2017 machine with a "Chassis MC2". Next year we make the same machine, same "Chassis MC2", but with a different 2018 program. Because the machines look the same, it's easy to make a mistake and load the 2017 program into a 2018 machine, or vice-versa.

Would it be possible to define a certain "Program ID" or "Family" value in IQAN-Design? And then when uploading a newer version, to let IQAN check this tag first. If different, IQAN should warn (but still allow eventually if you are 100% sure).

I have started using the G11 for remote diagnostics on a basic level until the point I have a better grasp on using it. We just installed it on one of our "Problem Child" machines as long as the tech was there. This was to not only test the system at a further distance than our shop floor to the office but to help dianose any future issues they may have. I had my Tech connect and we tried to communicate (see below clip). From my understanding I have everything correct and the g11 is up to date. I can find no trouble shooting documentation as how to diagnose or fix this issue.

In one of my groups I have a lot of I/O and when i go to simulate or measure when running the machine it gives me an error (measure terminated: request rejected by master module. (too many items are requested at the same time.)) This is becoming an issue because the diagnostics i need to see are in this group. i can make a diagnostics page but there would be over 100 items on it. is there any way to change how much data the master can transmit.

Hello

My client wants to use this camera.

http://www.ifm.com/mounting/7390715UK.pdf

Could you tell me if it works with the MD4 because I have a doubt and we can not.
Thank you

Hello,

Is there a easy way to compensate hysteresis of a hydraulic directional control valve with IQAN. Example: we need 50mA more to increase flow to a certain level than decreasing down to it from a higher standpoint.

Hello,

i need to comunnicate lots of i/o's between 2 master modules. Cant get this working with j1939 protocol.
Where can i find more information?
I've already studied the example Multimaster JFOUT file.

Just started an IQAN (ida4) with IQAN-Run 4.06. So it automatically opens the "Project View" tab, but I couldn't see anything but the left "Project Manager" list (see screenshot). Turns out the other middle/right panels were on the far right, beyond the borders of the screen. After minimizing/maximizing the screen, I eventually saw the drag-borders to restore the sizing.

Once restored, I could restart IQAN-Run without trouble. So I guess it had something to do with first-time usage.

However, I can't explain this through the phone to service people using IQAN-Run, they generally don't know much about computers. Besides fixing this issue, a "restore workspace" button (like IQAN-Design also has) would be nice.

Using a Windows 8.1 laptop here, resolution 1600 x 900, single screen.

Hello , I have an older MDL2 panel that suddenly gave an error message . ( see picture )

I can't get contact with the panel using design unless I start up in safe mode .

When I load the program in safe mode it will say the application is loaded but than when i start the MDL2 up again I get the same error .

Program used is Iqandesign 3.19.9

Is there a way to solve this or is the MDL2 broken ?

Best regards , Arthur