Is there a way to adjust SPN 3350 of the TSC1 control in IQAN or will I need to build my CAN message manually to accomplish this?  It looks like it defaults to 31 and I need it to be 2.

When an application is loaded/started with a MD4 as master, and the display language is Japanese. After start up the display remains black for 10 seconds. Then the start display appears. When english is the choosen language, there is no time between start up the application and showing the display page. For a user it is as the display of the MD4 is broken when showing the display page is taken so long.

Hello,

I recently came across an "Invalid Reference" error in a FSM channel. I reviewed the contents of the states and the transitions between them and I didn't find anything that stands out as abnormal. This is the first time I have come accross an Invalid Reference error and I cannot identify the source. Could you please advise?

Thanking you,

Best Regards,

Nico

Hi all,

I'm looking to find the normal operation life of iQan products.

For example, the MC3x and more specifically, the MD4 backlight.

Someone have an idea where I can find this information?

Thanks,

David

It would be nice to be able to use a Digital Parameter (Adjust Item) in a Text or Custom button and not have to have it open to a the menu page.   Treat it like a Toggled Vdin. 

I have been a long time user of your product since Version 2.0.  One of the thing I like is your constant search for improvement in your package.  This also means that we have about once a month to update our software.  Since I have 3 machines, That is 3 time 3 updates(Design/Simulate/Run).  It is a bit time consuming and labor intensive.      

Since we have now cloud based storage with local copy at least I do not have to suffer the Download time.

If I go to the forum, I can download a Complete package, but when I use the software update it only downloads the specific package.  But I do not seem to find a method to access the specific package download page.  Both Forum and Website direct us to the Complete package.

It would be nice to:

1) have access to a page to download the specific package.  For Example, this morning I had just upgraded my field laptop to Iqan Design 4.07.  I have to open the other two packages to download run and simulate.  Downloading the complete package is counter productive since I have to re-enter the license number(I think?) but most specifically I have already use my

2) Instead of only upgrading the specific package may be the upgrade function could automatically offer to download the other package depending on your license type.  alternatively this could be an offer to download the complete package if I do not have to re-enter the license again.

Once again this is only a suggestion and certainly not in the must have category.  I will continue to upgrade because I know I can trust your product and want to make sure I have access to the latest and greatest.

Thanks,

JMarc

I have a J1939 message that transmits 8 ascii characters.  I would like to display those characters as text on an MD4 screen.

Is there a way to convert a sequence of J1939 parameter ins to ascii characters to show in via a text parameter?

Any specs out on this yet?

It would be a nice feature to be able to display the Screen information in Measure mode (IQAN DESIGN and IQAN RUN). I often do remote monitoring or troubleshooting and it is not always easy to fully understand what the operator is seeing or sometimes telling what to do. Also sometimes the operator may not notice something on the screen which would allow me to quickly diagnose the issue. For example it took 2 hours the other day to realize that the operator E-Stop was pressed. The operator was complaining about an issue totally different and it took a while to realize that the issue was very simple.

So it would be good if we had the ability to see the screen as the operator sees it. It may not be practical or even recommended to allow a remote user to interact with the screen. I can live with that. Just display a a dumb monitor.

Fixes a bug where multi-master systems protected by an access level could not be updated. Available now in App Store.