Hi,

I am a mechatronics engineer working for a company manufacturing service trucks and grease pump systems used in the mining industry in Australia. My role is writing the IQAN software as well as testing and commissioning the finished machines. We have an IQAN system (MD4-7 + XC41) installed on a grease pump system with a Parker Modem (PSVG-IQAN-C2E1M3W1U1) for telemetry. We have installed this modem and have even placed orders for more through our local Parker rep with the understanding that it has WiFi capability, however I cannot get this to work and it only seems to acquire an internet connection on 4G. Specifically, I cannot sign into the WiFi client tool even though I have administrator rights on parkermobileiot.com (I have no problem logging in and have set up the users. templates and widgets and receiving data without problems over 4G). The mine sites where we are testing this out next week all use WiFi and feedback from our sales rep suggests WiFi meshes are a general trend for all sites in Australia where 4G access is limited or not available. Ideally, I would like WiFi to be working by next week so we can demonstrate our device - is this possible? If not, when can I expect WiFi to be working with these modems?

Look forward to your response. Thanks in advance.

Hello,

We are a Parker Store looking to test drive a GT (IoT) on one of our machine we resale (Forestry Equipment)

I notice there is a trial version for 6 month and that will be perfect to run the test (Part#165341)

I open the portail link and it ask for a password (Login), is that Login the same as PHConnect or do we get a Login following our purchase on PHConnect?

Also it says a set up need to be perform for each Gateway (Master Tag) and it require a special agreement. Can this agreement be set with local Parker sales or how does it work?

Br

/Adrien