We have 3 win10 laptops running IQANdesign. All 3 does have exactly the same version of IQandesign, but it seems that only the one laptop struggles to communicate via USB, IQANdesign prompts "internal error" when attempting to upload the software. 

Has anyone else came across something like this or is there just something I have to set in IQAN or windows?

When monitoring CAN traffic in 5.03 using the system overview part of the software, I am unable to see traffic and health status (green box) on some of the busses and modules. Sometimes clicking on one that is showing traffic OK makes the gauge and status disappear and have to click away from the system layout page to get it back again. Its almost as if the program will only show one of each type of bus from the display module only. Is this normal? Would be handy to be able to see gauges and status on all busses and modules in the system.

Using CAN USB device connecting laptop to diagnostic bus which is linked to all the modules in the system.

I have a program that is at the limit of the available RAM in our master unit. I haven't made use of Qcode much but am wondering if I replace my object list logic with equivalent Qcode on a large scale will it result in lower RAM usage?

Thanks,

Daft one - I misspelled my name when registering my IQAN software. Do I need to uninstall/reinstall to change the username it's registered to, or is there a hot fix for this?

Andy

I have a customer with a machine fitted with multimaster 1 x MD4 and 2 x MC3 running 3.19.10 (display is running 3.19.10.910, MC3 running 3.19.9.2170). Randomly with the machine powered and no change of inputs on any modules or touch inputs to the MD4 we get blue screen. The display does not recover from blue screen, and the system needs reboot to clear the error.

Logs in MC3 (number 1) suggest loss of contact with MD4 display and second MC3, no contact. At time of MD4 blue screen i got a diagnostics bus error (wired to bus D on each controller) logged only on first MC3. Second MC3 does not appear to have any no contact errors with any modules. MD4 does not appear to have any no contact errors (dosnt even log the blue screen). 

I see there are some old issues found with the V3 software, would the recommendation be to update to version 4.03 initially? We have 10 machines running his software successfully, only this machine appears to be troublesome, they are all running same software and hardware.

We have CAN open device on CAN C, terminated both in display using software termination and also at the node end using resistor.

Using a MD3 I have a set of "Emergency Functions" to give direct control over the system and bypassing the normal safety over-rides. I did this to allow a malfunctioning truck to return to a safe condition so it can be brought back for servicing and allow for easier servicing. 

It function by using various screens and jumping between screens to control different circuits.

I currently have it so you put in the password once to enable these functions by allowing access to these screens, and then they are enabled indefinately.

What I would like to acomplish would be 

A. Require a passeword input every time the main emergency function screen is accessed, 

or

B. Have the State Parameter that is adjusted to allow the Emergency Functions to be accessed, reset to "disable" with every power down.

I don't think I can do A, but it would be prefered. B should be doable, but I don't see quite how to do it. Do I need to use something other than a state parameter?

Hello everyone,

I have some issues with arrays which don't store the value. 

I use a digital trigger to store some data in 6 different arrays. 2 of them correctly store the data so I can get them after, but the 4 others don't store the values, they stay at 0. Stored values are real. 

Here is the Qcode i use to store the values. Expect the name of the channel, it is the same Qcode for each array : 

Hi,

We have noticed an issue with our systems that have a radio expansion module (XR) in the IQAN Design 5 software update 5.03.14.5040. The master module in our system can no longer connect to the radio system when a program in software version 5.03.14.5040 is downloaded to it. However with the same system and same program our master module can now connect perfectly to the radio system but with the program at software version 5.02.13.4984. We noticed this issue as soon as we updated our IQAN design 5. We have created a simple program In IQAN Design 5 with only a MD4-5 master module connected to the radio expansion module (XR) to show visually what we mean. The radio system we are using is a Hetronic radio system. Please refer to the images below. Has anyone seen this before? is this a known issue? or are we missing something? Thanks a lot for your help.

I have MD4 display with CAN-A configured.

After writing software, I am able to flash the software on MD4 display. When I tried to get the project with same setup, it is giving me following error

"No reply from master module"

Same issue I checked for several times but same error. Allow to flash software but problem in get project.

Kindly advise.

IQAN Design 3.19 software

MDL2 Firmware

Does this combination still support the serial port functionality to interface with GSM modems ?