Daft one - I misspelled my name when registering my IQAN software. Do I need to uninstall/reinstall to change the username it's registered to, or is there a hot fix for this?

Andy

I have a customer with a machine fitted with multimaster 1 x MD4 and 2 x MC3 running 3.19.10 (display is running 3.19.10.910, MC3 running 3.19.9.2170). Randomly with the machine powered and no change of inputs on any modules or touch inputs to the MD4 we get blue screen. The display does not recover from blue screen, and the system needs reboot to clear the error.

Logs in MC3 (number 1) suggest loss of contact with MD4 display and second MC3, no contact. At time of MD4 blue screen i got a diagnostics bus error (wired to bus D on each controller) logged only on first MC3. Second MC3 does not appear to have any no contact errors with any modules. MD4 does not appear to have any no contact errors (dosnt even log the blue screen). 

I see there are some old issues found with the V3 software, would the recommendation be to update to version 4.03 initially? We have 10 machines running his software successfully, only this machine appears to be troublesome, they are all running same software and hardware.

We have CAN open device on CAN C, terminated both in display using software termination and also at the node end using resistor.

Using a MD3 I have a set of "Emergency Functions" to give direct control over the system and bypassing the normal safety over-rides. I did this to allow a malfunctioning truck to return to a safe condition so it can be brought back for servicing and allow for easier servicing. 

It function by using various screens and jumping between screens to control different circuits.

I currently have it so you put in the password once to enable these functions by allowing access to these screens, and then they are enabled indefinately.

What I would like to acomplish would be 

A. Require a passeword input every time the main emergency function screen is accessed, 

or

B. Have the State Parameter that is adjusted to allow the Emergency Functions to be accessed, reset to "disable" with every power down.

I don't think I can do A, but it would be prefered. B should be doable, but I don't see quite how to do it. Do I need to use something other than a state parameter?

Hello everyone,

I have some issues with arrays which don't store the value. 

I use a digital trigger to store some data in 6 different arrays. 2 of them correctly store the data so I can get them after, but the 4 others don't store the values, they stay at 0. Stored values are real. 

Here is the Qcode i use to store the values. Expect the name of the channel, it is the same Qcode for each array : 

Hi,

We have noticed an issue with our systems that have a radio expansion module (XR) in the IQAN Design 5 software update 5.03.14.5040. The master module in our system can no longer connect to the radio system when a program in software version 5.03.14.5040 is downloaded to it. However with the same system and same program our master module can now connect perfectly to the radio system but with the program at software version 5.02.13.4984. We noticed this issue as soon as we updated our IQAN design 5. We have created a simple program In IQAN Design 5 with only a MD4-5 master module connected to the radio expansion module (XR) to show visually what we mean. The radio system we are using is a Hetronic radio system. Please refer to the images below. Has anyone seen this before? is this a known issue? or are we missing something? Thanks a lot for your help.

I have MD4 display with CAN-A configured.

After writing software, I am able to flash the software on MD4 display. When I tried to get the project with same setup, it is giving me following error

"No reply from master module"

Same issue I checked for several times but same error. Allow to flash software but problem in get project.

Kindly advise.

IQAN Design 3.19 software

MDL2 Firmware

Does this combination still support the serial port functionality to interface with GSM modems ?

Hello,

I have a problem with some generic parameter out. I am sending values to a radio controller display, to be displayed. Value in the IQAN program is 2 for my three parameters, I send then with a generic frame out. Problem is that values displayed on the radio controller are respectively 0, 103 and 26112 even if my 3 values are equals to 2.

I tried to change the different parameters (signed/unsigned interger, little/big endian) with no changes.

The radio display is programmed in Codesys, and the manufacturer suggest me a SHL shift on the values. I don' know how I can check that and change it if it is the problem. I have the Codesys program but I don't really know how it is structured or to re-program it.

Can you please help me with that ?

Thanks in advance,

I am having a problem with IQAN Design 4.07 crashing and wondered if anyone else is working in the same environment as me.

MAC OS 10.13 // Parallels 13.3.2 // Windows 10

IQAN Design 2.xx, 3.xx, 5.xx all work fine.

IQAN Design 4.07 crashes on save/project check command

I physically disconnect pins C1:3 & C1:10 (bus B) on an MD4-10.  After startup, the message on the screen was for bus -C failure.  All channels connected to bus C were in a failed state.  I reconnected and communication was re-established.  I then disconnected pins C1:4 and C1:9 (bus C).  On startup, there was no error message, but no data coming in on C.  I disconnected these pins directly at the module, so no chance of a wiring issue.

Originally, the devices on the two buses were configure on bus C only.  They were later re-configured to be on the separate buses.  All the CAN frames for these two buses are in external functions.  This may be related to the timer issue I found related to the external function.

https://forum.iqan.se/communities/1/topics/1381-timer-designsimulate-5-bug

If I am missing something, please someone enlighten me.