Hello everyone;

We have an application that contains MC41 as master module and XC43 as expansion module.

Master has IDTag 2 and expansion has IDTag 0. Both sides termination resistors connected. When the system is powered off, we measure 60 ohms between CAN-H and CAN-L terminals.

We uploaded software to MC41 but we have the problem that you can see below here. NO Contact problem in XC43.

Maybe we are missing some points. We need your advice on how to connect MC41 as a master and XC43 as a expansion module. Thanks in advance.

Hi, I have a MD4-7" running onboard a vessel connected to the local network onboard for remote diagnostics. The network administrator needs to know the server adress and port number that the iqan needs access to for it to be able to connect to IQAN connect server. This is due to the firewall on the local network onboard. 

The network onboard is asigning the MD4 an adress in the 192.168.36.xxx-series. And IP adress is set to default in IQAN design. 

IQANdesign 5.08 released

New versions of IQANdesign 5 and IQANsimulate 5 are released, with retro-fixes from 6.x. 

Recommended for MD4

For IQAN-MD4, this version solves a problem where the MD4: Flash memory error correction could fail. Although the probability of failure is low, updating is recommended to update to avoid potential problems. The same solution that is previously released in IQANdesign 6.04. 

See release notes for IQANdesign 5.08 and for IQANsimulate 5.08

No new versions of IQANrun or IQANscript were needed for this release. 

One of our customer using an Android 11 (released 8th sept.2020) smartphone can not install the IQANgo app accessible from the Google playstore of the iqan.se website. Could the Android version be the reason for this failure to install the app ? Many thanks.

Hi,

We want to connect to the modem of an our crane, but it seems "File transfer" in the state section and we cannot connect. What would be the reason?

Thanks in advance...

I purchased 5 Trucks that have Iqan - MD3 units. All the trucks are the same but one truck had a short and and the MD3 is shot. I purchased a used unit on ebay and it allows the truck to run but nothing works in the truck. Can I copy the software from another unit and delete the sofware on the used MD3 I Purchased?

Thank You!

Shawn

It appears in the manuals that the MC41 can accept a Frequency/Direction sensor type and is allowed in the System Layout area of IQAN Design, but you get an "Error: Property not Available" in the application portion.  I have tried using an event counter with the high speed DINs (C1 Pins 11 and 12).  I have cycle time of the MC41 set to 1ms.  The results are inconsistent at best with error in pulse count up to 25% at approximately 200Hz.  I tried using   PCNT input with the high speed input for direction.  It improved, but is still not accurate as the pulse count seems to double and miss counts on direction change.  Is this a software bug? Is there another work-around?

If you add an external function and try to drag an adjust item from it to an adjust group, it will not allow it. If you open the list of adjust items and find the parameter and drag it that way, it will allow it. This seems to have broke on the latest update. 

I.m trying to install IQAN Run on a new PC. IQAN Design instll works fine. But when entering License key I got followin message "License is not valid for this program. The Entered license is an IQAN Design license"

Where do I get a valid IQAN Run license?