0
Answered

Software License Key for Design 5 - backwards compatible for creative studio 4, 3,2?

David Holcomb 6 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 1

If a customer purchases a license for Design 5 (only, not developer suite), should the license key work for creative studio 4, 3, 2?

He needs Design functionality in old programs as well.

0
Answered

Lost message on master bus ?

Fredrik Lorenc 6 years ago in IQANdesign updated by Gustav Widén (System support) 5 years ago 4

Image 1403


We have 3 master modules connected according to image above...

Image 1404

We send a P-brake apply command according to the image above. One goes out through the APPO_PbrakeRelease channel supposedly through the "Master" CAN-connection. The other goes out as a Generic CAN-signal through the "Generic" CAN-connection...

Image 1406

The APPO_PbrakeRelease channel is configured as shown in the image above. 1s transmission rate or on change.

Image 1405

On the receiving side, the input is controlling a digital output. The value of this digital output is also transmitted on the "Generic" bus. In other words, on the "Generic" bus we can see the value that should be sent out through the APPO_PbrakeRelease channel as well as the value that is received on the APPO_PbrakeRelease channel...

Image 1407

The problem is, occasionally we see a glitch as the one above. The value that is sent is constantly HIGH, while the value received goes low for exactly 1s and then goes high again. We have seen this for other digital "Application OUTPUT/INPUT" channels as well.

The fact that the time (1s) perfectly matches the outgoing transmission rate configured at the sender leads to the conclusions that one CAN transmission is corrupted and that the following transmission, 1s later, is correct and again sets the correct value. If it had been an actual change of the input signal, then I assume the APPO_PbrakeRelease signal would have been sent again as soon as the input changed back again?

Also, that the "Generic" CAN-transmissions which has a transmission rate of 20ms, doesn't show any incorrect values limits the error to the "Master" bus only. We have so far not seen any similar behavior on the "Generic" bus.

The "Generic" bus is connected to CAN-bus logging device that records every CAN-bus message transmitted without any filtering or "sampling interval". So, if we can't see any change of the signal here, then no such signal has been sent on the bus.

Is it a known problem "Application OUTPUT/INPUT" signals can get corrupted? And more importantly, how does one handle this?

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Answered

software recommended

febres fabricio 6 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 1

I´m working with an MD3-JS console. The product information is:

Production date: 17/04/13

Software version: 2.60.25.2059

Bios version 1.03

Serial number: 317040111


What version of  IQAN Creative Studio do i ned to work on it?

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USB driver IQANRun 5.03

C. Drouaud 6 years ago in IQANrun updated 6 years ago 2

Hello everyone, 

I changed my computer so I needed to reinstall all IQAN software (version 2, 4 and 5). 

It looks like I have driver issues because I cannot connect to an IQANmodule. I followed steps in manual (close IQAN software and connect an IQAN module but it does not detect the driver. USB is detected but not recognized. 

Where can I find driver file to manually install it ? 

Thanks in advance,

0
Fixed

Externals draop down drops below windows task bar

Greg R 6 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 4

Kind of a funny issue. We have a large external function library that causes the external function drop down list to drop below the Windows task bar. This makes the last option unreachable unless i move the taskbar. 

Answer

IQAN run.  Get and send clone operation.

0
Answered

Limited Upload Password - IQAN Sync

ksilovich 6 years ago updated by Gustav Widén (System support) 6 years ago 1

Is there a way to set up a one time use password for a remote uploaded program.  
I would like to send out a program that the end user can only upload one time, and then it cant be duplicated in any way to other modules they may have.   That way I can protect my IP.

I was trying to set a check with the serial number to all the program to function, but being text you cant do that yet. 

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Pelco D

Richard 6 years ago 0

Has anyone tried to control a pan and tilt head unit that communicates using PELCO D?

From my research it is RS485 format however when I talked to a gateway manufacturer that produced CANopen -.RS485 units they did not think that it would work with PELCO,

Any ideas?

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Adjusting FIN Channel Parameters

Ege Atilla 6 years ago in IQANdesign 0

One of my customers has used an MD4 on their hydraulic test system where they are driving a hydraulic fan and reading its speed with a frequency input channel.

In the future, they want to use different fans which will mean they need to change the working parameters of the channel (Max and Scaled Max values) and they need to change the values without changing the software.

I cannot find a way to do this at the moment, as FIN properties don't seem to accept integer parameters as inputs, nor can the channels be added to Adjust Items / Groups. 

Is there a reason this is not possible, even though many different IO channels can be added to adjust groups?

0
Not a bug

Overload on MC43FS DOUT HS+LS Channel

Richard Staite 7 years ago in IQANdesign updated by Zach Dockter 6 years ago 2

We are working on an application where we are required to be able to allow parallel operation of a solenoid valve. i.e. to be able to energise the solenoid via external means at times. We had been intending to get around the error detection problems by placing these outputs into a function group which we disable when the external energising  happens. This seems to work fine for open load detection, however overload still seem to be detected even when the channel is not enabled -is this intended or is it a bug?