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Answered

G12 Android Connection Issues

Jason H 1 year ago in IQANgo updated by Gustav Widén (System support) 11 months ago 4

We have recently started using G12 modules in place of G11 modules, and are getting Bluetooth connection issues with some Android devices.  On the same G12, iOS devices and Windows laptops will connect over Bluetooth with no issue, but when attempting with Android it never connects.  Swapping out the G12 for a G11 solves the issue on the same system.  Are there any known issues with Androids and G12 currently on the Parker side?

Answer

We ended up figuring it out, Apple/iOS devices allow you to use a 4 digit connection PIN code without having leading zeros.  Example being "1234" will work as a connection for all iOS devices, but typing that in on an Android device will cause it to fail connection.  Typing in "001234" will allow a connection on Android in this instance, but will cause iOS devices to fail connection.

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IQAN toolbox for Simulink verstion 1.0

IQAN toolbox for Simulink verstion 1.0.3 is now released.


IQANdesign version 7 requires updating to this version, see:

IQAN toolbox for Simulink -supported versions / Knowledge base / IQAN


Information about the toolbox and download link here: IQAN Toolbox for Simulink


For details on the update, see release notes

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line graphs X/Y mode

andyr 1 year ago in IQANdesign updated by Alex80 1 year ago 1

unless I'm missing something, is seems only possible to plot a selectable channel (y axis) against time on the x axis and scale accordingly.

I need to plot one channel against another (not time) for an application (proportional pressure control valve performance) plotting resultant pressure versus coil command current - is this possible?

if not, could it be added as a new feature in 7.0?

thanks

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Passkey not recognised?

Kevin 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

I have a system with MC43FS and G12 modem and configured the software to accept a certain passkey.

IQAN Run, IQAN Design and also IQANGO for phone refuses to pair with the passkey configured in the software. Even with the value I have configured (440356) it still pairs using the default 000000. Is there something I am doing wrong?

6.08.30.8216

Image 3869

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XA2 undocumented blink code

David Lenz 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 2

We have an XA2 unit that shows a flash code of one red & one yellow, I never seen this code before and its not listed in the XA2 manual. Any idea what this 1:1 code means for the XA2?


We instructed the end user to replace the XA2 with a new unit and there is no flash code, but the unit is too hot too touch after 3-4 mins. Any idea what could cause this?

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Moving channels into subgroups

David Dahlgren 1 year ago in IQANdesign updated 1 year ago 4

When draging channels into subgroups, it would be great if "Function group input channel (FGI)"s would be automatically created for each channel and keep all links working.

Would save a lot of tedious work.

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iqan run subscription

chuck streb 1 year ago in IQANrun updated 1 year ago 4

where can i go to update my iqan run subscription. i am having difficulty finding the link.

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Fixed

Error when integrating external function

Chris D 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

Hello everyone

I get an error in IQAN Design when I try to include an external function and the program crashes.

When I try to load the same external function into an "empty program" it works and I don't get an error.

However, if I try to integrate the external function into the software that we use in production, I immediately get the error and IQAN Design closes. Unfortunately I can't do anything with the displayed error.

Image 3867

Is anyone able to help me?