0
Answered

IQAN ActiveX Controls:

Hard Amin 1 year ago in IQANsimulate updated by borislav stoychev 1 month ago 7

Hello, 

I am facing issues working with IQANSimulate control.xlsm file. I receive compilation error when I try to browse the project file. Is this due to incompatibility in IQAN Simulate version vs the reference the VBA uses ?

Image 4354

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Fixed

Deleting a connected state in a finite state machine causes IQAN design to crash

toby 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 2

Whenever I delete a state in a finite state machine that has state trasitions connected, it crashes IQAN design. If I delete all the state transitions first, it will allow me to delete it without crashing. 

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Fixed

variant issues iqndesign 7.02.20.9286

chuck streb 1 year ago in IQANdesign updated 1 year ago 7

i check the project it gets to 90% a wait and then a  crash

i am guessing if it cannot get past that it will not upload

i sent all the crashes to parker by answer yes to send it in.

0
Under review

Multi-Master Uploading Error

River 1 year ago in IQANdesign updated by Markus Seppänen 1 year ago 11

I am having trouble uploading an .idax project file to a multi-master bench test system (two MD4-7). Electrically, the two modules are connected to 12VDC and each other via a diagnostic CAN-A connection. I am connected to the computer via ethernet and C3 port. The series of events was as follows:

  1. Various uploads during initial testing were successful and allowed me to develop the system.
  2. After ~>1 week of uploads, the errors began. Error is as follows:
    1. Send project to device, select device as recognized by IQANdesign
    2. MD4 screens go blank and sometimes show Parker Logo
    3. Sometimes a blue screen (Attached image) flashes (~0.5s freq) on headmaster MD4 for ~30s
    4. IQANdesign popup shows "Sending project to system, No reply from master module"
    5. Then MD4s revert to previous program
  3. After a weekend of not touching the MD4's, a program was successfully uploaded a single time, but has not worked since then
  4. Programs can be uploaded to isolated MD4s, but cannot be uploaded when the two are linked via the diagnostic CAN-A connection.
  5. Issue persists to empty project with just two MD4-7's and diagnostic port CAN link, and using different CAN ports for the diagnostic line.

Image 4350

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Fixed

Extract log from clone file

Ville Laine 1 year ago in IQANrun updated by Gustav Widén (System support) 8 months ago 2

I really need to extract logs from the clone file directly to avoid unnecessary trip to customer to try to retrieve just the log file.

I have only clone file with logs because they could get that in the field without IQANRun freezing. 6.08

One log is big and it takes ages to load the clone file in the IQANRun. IQANRun informs many times during opening that it seems that the application is frozen and offers to close it.

I can get the clone file loaded just by continuing the opening even when the IQANRun states that it is frozen.

Same is true when trying to receive log file from the machine in the field. It takes ages and informs multiple times that the application is frozen, but I think if you just push continue it will eventually get the log.

Why it takes soooo long and how do I get the logs out from the clone file?

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Project not saving

minh lam 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

I recently encountered this. I had a functional parameter that I would enter the default for. When I would save and close out then reopened the project, the default was not saved. I have also thought this happened to a math function as well where I would enter in some commands and saved but when I reopened the project, the commands were not there anymore. The only way I could get it to save properly was to re-order the calculation order. Is this a known issue, I don't know why the calculation order has anything to do with the program's ability to save the project. Using IQAN design 5.03

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Can I have one piece of software that I can configure to use one of two different sets of control messages?

Dave Hitchman 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 1

So in this scenario we have system A and system B, they are identical apart from component X which comes in variants I and II, I want therefore 1 software with a parameter I can set to say whether X is I or II. Now I and II use the same messages for some things but different messages for others, when using variant I then sending the messages used by II might be a problem, and vice versa so I really want to be able to switch whole messages on or off depending on the variant - perhaps to set the transmission method to on trigger and not trigger it and to switch the method for the ones I want to continuous with the right rate. I cant see how this is achieved in 'code', is it even possible?

0
Answered

J1939 transport protocol transmit rate

Rick Yorke 1 year ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

Making use of J1939 > COMPID enabled and J1939 > SOFT enabled on the MC43 with IQAN 6.08.24.8136 . Have encountered an issue where the Transport Protocol Data Transfer (PGN 60160) is occurring at too fast of a rate.

It was observed that the data packets for the COMP ID and SOFT ID messages is being transmitted at a rate of ~540us. The J1939-21 standard indicates a minimum of 50ms between packets.

This fast rate is causing issues with the receiving device, in particular handling the SOFTID as in this case it is 11 packets. The COMPID (5 packets) is being handled for the most part.

Is there a way that the Transport protocol packet rate can be set, or is this truly an issue in the firmware?

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Parker Fork Lift High Tech font

Brendon 1 year ago in IQANdesign 0

Hello,

I am having issues with having a font appear properly.

When I use the Orbitron font it doesn't render properly.

The font is from the Parker Lift MD4-7 HighTech theme.  

What is strange to me, is that when I open the example file,Parker Lift MD4-7 HighTech theme,  the font renders properly, but when I add that font to a new project it does not render properly.


I have downloaded and installed the font from Google Fonts.


Any insight on why this could be happening is appreciated.


I'm using version Design 6.08.32.8219 and Simulate 6.08.22.6333