Hello,

I have a situation where need to get data from a weigh system with RS485 modbus onto the canBus and in to a MD4.

Can you suggest a gateway that I can use for this?

Cheers,

Bruen

We install a G11 in the cab of all machines but on larger units one person cannot calibrate the joysticks at the second control station or monitor feedback from the controls because the  bluetooth drops out of range.  We thought we could add a second G11 at the other control station but on checking the application it returns an error of 'Too Many Modules of this Type'.  Will/could this be possible in future versions? 

I am having issues with the G11 v1.09 firmware.   Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file.  Something I have done several times with out issue.  Right away the process files and the G11 blinks a 4,1 RED,Orange error code.  After some troubleshooting I narrowed it down to the G11 firmware.

Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine.  The ones in stock came with firmware v1.07.  Some time ago IQANsync was updated and included v1.08.  Using either v1.07 or v1.08 I have had no issues with the G11 modem.  However if I update the G11 to v1.09 it will keep me from using it.

Any ideas on what is going on.  Is it possible to flash it back with v1.08 or v1.07 firmware?

We are using a G11 modem connected to an MD4.  We are getting  NO CONTACT error with the unit.  

However, when connecting to the unit with my phone using IQANsync it works fine and I can download logs from the MD4, etc even though it still shows NO CONTACT in the status.

We installed a G3 modem (with SIM Parker installed) on a customer's machine and we activated the Proemion service as in all other cases. All worked well for about a year; suddenly the service was interrupted, and Proemion warned us that there is no "data plan" for the embedded SIM, inviting us to choose a suitable one. It is not clear to us why the modem worked for a year without a specific "data plan" for the SIM and then suddenly it was blocked. Was there any error in the initial modem settings? In the software there configuration of the modem (through IqanRun) maybe we missed something?

Thank you.

I would like to define a common remote connectivity solution that works across MDL2 and MD4 machines. 

Will G3 work on both?

I can open up an MDL2 application file in IQAN Design 5.03,  add a G2/G3 modem, connect them both to a diagnostic bus and save the file.  

Will IQAN connect work properly ?

When the G11 Bluetooth Modem was still in BETA one major limitation was that you could not flash a password protected project.  

Has the limitation been resolved?

Using IQAN sync, we connect to the G11 through blue tooth and then receive a Socket Error#60. Any ideas? Looks like the phone is connected to the machine through blue tooth but is not establishing an internet connection (no green light). This was after asked us to update the firmware in the G11. Any ideas?

Any plans for Bluetooth sensor reading via the G11?