IQAN-G11 is now available to order. In combination with the IQANsync app and IQANconnect service this offers a very cost efficient remote diagnostic solution.
Detailed IQAN-G11 information available at: http://ph.parker.com/us/17616/en/iqan-g11-bluetooth-adapter
IQANsync app available for both iOS and android. Links to apps from http://www.iqan.se/store/ click on IQANsync
IQANconnect connections can be purchased from http://www.iqan.se/store/ click on IQANconnect.
User manual for IQANsync / IQANconnect:
We install a G11 in the cab of all machines but on larger units one person cannot calibrate the joysticks at the second control station or monitor feedback from the controls because the bluetooth drops out of range. We thought we could add a second G11 at the other control station but on checking the application it returns an error of 'Too Many Modules of this Type'. Will/could this be possible in future versions?
I am having issues with the G11 v1.09 firmware. Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file. Something I have done several times with out issue. Right away the process files and the G11 blinks a 4,1 RED,Orange error code. After some troubleshooting I narrowed it down to the G11 firmware.
Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine. The ones in stock came with firmware v1.07. Some time ago IQANsync was updated and included v1.08. Using either v1.07 or v1.08 I have had no issues with the G11 modem. However if I update the G11 to v1.09 it will keep me from using it.
Any ideas on what is going on. Is it possible to flash it back with v1.08 or v1.07 firmware?
We are using a G11 modem connected to an MD4. We are getting NO CONTACT error with the unit.
However, when connecting to the unit with my phone using IQANsync it works fine and I can download logs from the MD4, etc even though it still shows NO CONTACT in the status.
Using IQAN sync, we connect to the G11 through blue tooth and then receive a Socket Error#60. Any ideas? Looks like the phone is connected to the machine through blue tooth but is not establishing an internet connection (no green light). This was after asked us to update the firmware in the G11. Any ideas?
Customer support service by UserEcho