IQAN-G11, IQANconnect & IQANsync ready for production

Johan Lidén (Product manager) 3 years ago in Gateways / G11 updated 3 years ago 0

IQAN-G11 is now available to order. In combination with the IQANsync app and IQANconnect service this offers a very cost efficient remote diagnostic solution.

Detailed IQAN-G11 information available at: http://ph.parker.com/us/17616/en/iqan-g11-bluetooth-adapter

IQANsync app available for both iOS and android. Links to apps from http://www.iqan.se/store/ click on IQANsync

IQANconnect connections can be purchased from http://www.iqan.se/store/ click on IQANconnect.

User manual for IQANsync / IQANconnect:

User Manual IQANsync and IQAN-G11 HY33-8416-UM_UK.pdf

Under review

G11 Firmware issue

James A 2 weeks ago in Gateways / G11 updated by Gustav Widén (System support) 2 days ago 6

I am having issues with the G11 v1.09 firmware.   Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file.  Something I have done several times with out issue.  Right away the process files and the G11 blinks a 4,1 RED,Orange error code.  After some troubleshooting I narrowed it down to the G11 firmware.

Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine.  The ones in stock came with firmware v1.07.  Some time ago IQANsync was updated and included v1.08.  Using either v1.07 or v1.08 I have had no issues with the G11 modem.  However if I update the G11 to v1.09 it will keep me from using it.

Any ideas on what is going on.  Is it possible to flash it back with v1.08 or v1.07 firmware?


G11 No Contact

Ethan Zeman 1 month ago in Gateways / G11 updated by Edward Polzin 3 weeks ago 4

We are using a G11 modem connected to an MD4.  We are getting  NO CONTACT error with the unit.  

However, when connecting to the unit with my phone using IQANsync it works fine and I can download logs from the MD4, etc even though it still shows NO CONTACT in the status.


Password protect projects

James A 1 year ago in Gateways / G11 updated by Gustav Widén (System support) 1 year ago 2

When the G11 Bluetooth Modem was still in BETA one major limitation was that you could not flash a password protected project.  

Has the limitation been resolved?


G11 Socket error 60

Greg Landon 3 years ago in Gateways / G11 updated by Ulrik Zakariasson (Software development) 3 years ago 2

Using IQAN sync, we connect to the G11 through blue tooth and then receive a Socket Error#60. Any ideas? Looks like the phone is connected to the machine through blue tooth but is not establishing an internet connection (no green light). This was after asked us to update the firmware in the G11. Any ideas?


Bluetooth sensors?

Forrest 3 years ago in Gateways / G11 0

Any plans for Bluetooth sensor reading via the G11?