
MD4-10 Blue screen after 25 minutes?
Updated a system (1x MD4-10 and 1x MD4-7) from Version 4.07 to 6.08 and had it running for around 25 minutes after the update and the 10 inch screen turned blue with the following details.
Can anyone shed any light as to what the fault is please? The MD4-7 appears fine, no blue screen.

MC43FS upgrade fails with traffic on separate CAN bus
I have diagnostic bus on MC43FS CAN B connected to MD4
There are CANopen devices on MC43FS CAN C
IQANdesign is connected to MD4 via Ethernet
After upgrading of MD4 is complete it shows "Routing to MC43"
At this moment MC43 starts blinking long yellow + 2 short yellow "No application available"
Rebooting shows the same blink code and MD4 then shows application mismatch
Only way to make upgrade work is disconnecting CAN C.
I have uploaded CAN log from CAN C to filedrop.
Bus load on diagnostic/master bus 20-25%
Bus load on CAN C 30-35%

MD3 problems (version 2.x application)
Hi guys,
1. Customer has faulty MD3 (installed 2009)
2. I have clone file (irc) together with settings (irs) for this application I can open both in IQANRun 2.63
3. Got new MD3 (shows version 4.07.13.3815 pn 200777793 sn 312040107), Information on this forum that MD3-M15 indicates that 2.63 should be OK to load.
4. When trying to load into new (using IQANRun 2.63) MD3 got the message
Any suggestion to solve it and supply customer with fully functional MD3
Thanks in advance
Kind regards,
Richard Kowalczyk MIEAust CPEng(Ret)
RKad Engineering
32 Kingussie Ave
Castle Hill NSW 2154
Australia
📲 :+61 (0)431 639 295

Calculation Overflow in Math Channel
I'm trying to use a math channel to do some higher value calculations. I keep getting a calculation overflow error and it returns a value of 2E09. I'm assume this is the maximum value for an integer. But with a real value, the maximum value should be much higher than this. I would think that I should be getting a real value instead of an integer value. Is there a way to ensure I'm getting a real value? Or is something else going on entirely?

Adjust PWM frequency on XC43
Hello, I can't find the settings for adjusting the PWM output frequency on the XC43 as on the XA2 in IqanbDesign, can anyone tell me where I can find it?

Graph functionality
I have a page, one of many on an MD4-10 display, that has a number of graphs on it. The display isn't a page that an Operator will usually use, but if they feels somethings is off, or there was a transient/behavioiur they didn't expect or fully catch enough of to report then they can switch to the graphing page and the graphs currently start rendering in real time.
In my scenario given that transients are generally non repeating (or at least the operator doesn't know enough to cause the repeat to occur), I don't want real time starting from when they went to the page, but rather if the graph timeline is say 5 minutes, then I want the graph at activation to show the last 5 minutes of the measure (and hopefully the event they just felt) and overwrite as usual as if the page had been open for longer than the timeline. Is there anyway I can configure the graphs so that they display history rather than just starting at time 0 on page activation?
In my case all the machine core data is going across a J1939 link to a duplicate display, but it generally only updates 5 times a second for most measures (more often for time critical things like Joystick movements etc) which may not catch a transient. But I could set up a J1939 Data Logger but it would seem a shame to me given that what is in the software almost does what I want anyway?
Any thoughts on how to either configure what I want or to set up a capture solution in design or other approaches people have used?
If this was possible is there some way to stop the graph advance of time with a button so a picture or screen capture can be taken showing the captured behaviour we want before its overwritten or falls off the end?
Andy

Having issues to receive a transport protocol message
I can not receive messages from 1cEADC00 or 1cEBFF00. My engine is sending this out to identify my MC43 as a valid module to listen to. I must send back a message on EC00. My MC43 is set with source address 220 or DC. When i set my recieve PGN to 0xEBFF Iqan will change it to as shown
If i set up an out going message to 60160 DA 255 it will send message as 1cEBFF as it should. But i can not receive message from that PGN and the error for invalid identifier never goes away. Why is that?
I have the same issue with 1cEADC00

Current Output Adjust Screen when function parameters used for Min and Max currents
When Function Parameters are used as Min and Max currents in a current output in Iqan 4 - they would show as locked in the current output adjust screen. In Iqan 6 they are not shown as locked and in the screen they can be adjusted but will n ot adjust the function parameters and therefore do not save. Can we get these Locked symbols and functionality in Iqan 6 as it confuses users.

IQANdesign 6.08.28 did not fix MD4 CAN C & D Issues ?
Hi all. I did some testing on 3 MD4-7s with serial numbers after 2302040001. All of them had issues on bus D not communicating with generic CAN devices. Is this a known issue which has a fix in the works? Is there a PCN newer than PCN7432021-53289-3?
I have tried using programs with 6.08.24 and 6.08.28 and still get the same results.

Base Page layered over display page objects
Im running into a weird issue where my base page objects are covering objects in the page I am working on. I can bring the objects forward by adding a layer with an object and placing it at the top of my list. Im not sure if this carries over to the programmed module or is just in the IQANDesign display page GUI.
Customer support service by UserEcho