0

Please add MD3 support for IQAN 6.0+

minh lam 3 years ago in IQANdesign 0

Is there anyway to add the MD3 support for IQAN 6.0+. I see in the release notes item 49995 this was done for the XA2 and XS2 as legacy modules. We still use the MD3 in our current production but we are interested in bug fix item 50457. 

0
Answered

Black bar in start screen

Jean-Marc Zanni 3 years ago in IQANdesign updated by Gustav Widén (System support) 3 years ago 10

According to the documentation, the system will use the top left pixel to define the background of the start-up screen. 

I have a JPG image 800x182 used on an MD4-7 with white background.  When booting up the screen shows 2 large back bar above and below.  Normal?

Since this not matching the documentation I list that as a bug.

0

System Errors

Gord 3 years ago in IQANdesign updated by Chris Litwin 3 years ago 1

Hello,

Is it possible to forward IQAN all errors such as AI out of range, CAN bus errors, controller errors, div by zero, etc., etc. that normally pop-up on a display to a third party system? Is there a way to subscribe to these messages?

0

Forwarding Logs

Gord 3 years ago updated by Gustav Widén (System support) 3 years ago 1

Hello,


Is there a way to poll a IQAN controller's logs in real time from a third party controller?


I have a number of events already setup in IQAN logs that I need to send to another system for display and it would be great if there was a way for the third party controller to subscribe to the IQAN log.

0

License key for IQAN develop V4.03

Klaus Gottwald 3 years ago updated by Gustav Widén (System support) 3 years ago 1

Hi - I need a license key for IQAN develop V4.03 where can I buy or get one from?

0

clone file

mtanguay 3 years ago in IQANrun updated by Michael Carlyle 3 years ago 1

Can someone refresh my memory. what is the advantage of getting a clone file instead of just the idax?

0

CAN Bus rate Problem?

Marcel 3 years ago in IQANdesign updated by Gustav Widén (System support) 3 years ago 1

In my project I can adjust the CAN Bus speed of CAN2 depending on a variable. I set this speed in the initialisation of the devices. We use a MC41 and a MD4-7. I made this a couple of years ago and worked since then without problems., But now we have a CAN Bus error which comes after startup since a few weeks. Because we cannot find any reason why this suddenly happens and we read this article:

https://forum.iqan.se/en/knowledge-bases/2/articles/621-no-contact-and-critical-can-bus-error

I begin to wonder if this could have affect on the problem. Is there something changed in the Parker firmware and maybe the CAN bus Speed is set to slow in one of the devices?

Image 3067

0

down/up loading clone file into machine with G11 takes lot of time

Laura 3 years ago in IQANgo updated by Lars Bolduc 2 years ago 4

What is a normal time to upload software or clonefile into a machine with Iqan Go and a G11.

A clone file of 40Mb consists of MD4-7 and Asian languages takes more than 4 hours.

What is your experience? I can send the clone file to you for investigation.

0

Better text formatting

David Dahlgren 3 years ago in IQANdesign updated by toby 3 years ago 1

I wish it was easier to handle Text formatting. 

Text parameter channel (TP) do not have channels as inputs, which makes it difficult. For example if I want to display a numerical value if the sensor is connected and "not connected" if it is not connected, this is impossible (atleast I can't find out how to do it).

Is there a reason for this. I want to display text or a value or a text, I have to hide the one not shown.

Image 3045

Image 3046

0
Answered

IQANdesign 6.08 No Bluetooth Menu

Hank 3 years ago in IQANdesign updated by Gustav Widén (System support) 3 years ago 7

Hi,

I'm using: 

Image 3037

but I have the following Communication menu:

Image 3036

I'm missing the Bluetooth option.

I have uninstalled and re-installed with the same results. What else can I try?

Answer

The Bluetooth functionality requires Windows 10 with build number 15063 or newer to be enabled.