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GSGR GS16275-4xx Camera Display Page Issue

mdonaldson 2 years ago updated 6 months ago 7

We are having a issue that I believe is a recent issue. We've built 1000's of units and we've only experienced it recently(no service reports either). Also on this same unit we started using IQAN 6.08 but our production units are on 5.08 (have XC10's).

Anyway on this unit we have 3 different display pages, each one for a different layout of cameras(see images). If we switch the screen a couple times we can get it to start flashing as if its trying to display the other page then back(see vid - . IMG_0584.mov). If we switch to other screens and back its fine again.


We are going to do a measure group of the 'active display page' to see if its something we did. We don't have a production unit(IQAN 5) with a 4 camera system as I want to check out one of those too.

Image 3083

Image 3084Image 3085
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List of Statuses accessed via Qcode

Antonio Ramos 2 years ago in IQANdesign updated 2 years ago 2

Hello guys, is there any document that lists all these statuses

stAddrClaimError

stAddress

stAlienOnline

stCalcOverflow

stCAN

stChecksumError

stCriticalError

stDiffCheckError

stDisabled

stDivByZero

stError

stFirmwareUpdate

stHighAlarm

stHighError

stHighSupply

stHighTemp

stHighUtilization

stInputError

stInternalError

stInvalidLogRecord

stInvalidArg

stJ1939Error

stJ1939NotAvailable

stLocked

stLogFull

stLogRecycling

stLowAlarm

stLowError

stLowSupply

stMultiAddress

stNegSqRoot

stNoContact

stNoSIMCard

stNoStatus

stNotEvaluated

stOK

stOpenLoad

stOutOfRange

stOverload

stPINCodeError

stPinConflict

stReserved

stRTC

stSaturated

stStartBlock

stSystemMismatch

stTimeout

stVREFError

stWarning

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Multi packet J1939 message changing priority

Jag 2 years ago in IQANdesign updated by Gustav Widén (System support) 2 years ago 9

Hi,

I am sending a multi packet J1939 message as shown below with a priority 6. I am using MC41 as master. For some reason TP packets are braodbcast the priority is being changed to 7 from 6. See snapshot of the data log showing identifier 1CECFF7F instead 18ECFF7F. As a result my request from MC41 is being ignored by the Vehicle controller.

I have manually broadcast 18ECFF7F and 18EBFF7F using Busmaster and it works OK. however when I manually transmit

1CECFF7Fand 1CEBFF7F vehicle controller ignores TP packet.

I am not sure if this is a bug or I am doing something wrong appreciate if you can point me in the right direction.

Image 3080

Image 3079

Thanks,

Jag

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MD3 and XA2

Klaus Gottwald 2 years ago in IQANdesign updated by andyr 2 years ago 1

We are an electronic repair/service company. We have 7pcs of XA2 modules in that are faulty and need repair. I have an MD3 screen available. What version Iqan develop software do I need to write a little test application so that I can turn outputs ON and OFF to test the XA2 modules?

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IQANscript Change Project ID

Johan Palm 2 years ago in IQANscript updated by Gustav Widén (System support) 2 years ago 1

Hi,

We create script "templates" which include common tasks such as prompts to get a backup clone before proceeding, conditional execution based on parameters, etc.

A template is used to create scripts where it is OK to share the plaintext limited access password, but also to create scripts where we want to limit the use to certain users and thus only issue limited access safe passwords.

To accomplish this today we need to either (1) change the limited access password (users will need to delete/overwrite any previously saved password from the Password Manager) or (2) import/copy the entire template to another script (and set up new full and limited access passwords). Either way is not very practical.

It would be nice if IQANscript could include the same Project Properties dialog as IQANdesign, which includes the possibility to change the project ID. Introducing the Project Properties dialog would in my opinion be an overall improvement, with a better overview of the project name, version, description, author, and especially multi-line comments.

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Please add MD3 support for IQAN 6.0+

minh lam 2 years ago in IQANdesign 0

Is there anyway to add the MD3 support for IQAN 6.0+. I see in the release notes item 49995 this was done for the XA2 and XS2 as legacy modules. We still use the MD3 in our current production but we are interested in bug fix item 50457. 

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Answered

Black bar in start screen

Jean-Marc Zanni 2 years ago in IQANdesign updated by Gustav Widén (System support) 2 years ago 10

According to the documentation, the system will use the top left pixel to define the background of the start-up screen. 

I have a JPG image 800x182 used on an MD4-7 with white background.  When booting up the screen shows 2 large back bar above and below.  Normal?

Since this not matching the documentation I list that as a bug.

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System Errors

Gord 2 years ago in IQANdesign updated by Chris Litwin 2 years ago 1

Hello,

Is it possible to forward IQAN all errors such as AI out of range, CAN bus errors, controller errors, div by zero, etc., etc. that normally pop-up on a display to a third party system? Is there a way to subscribe to these messages?

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Forwarding Logs

Gord 2 years ago updated by Gustav Widén (System support) 2 years ago 1

Hello,


Is there a way to poll a IQAN controller's logs in real time from a third party controller?


I have a number of events already setup in IQAN logs that I need to send to another system for display and it would be great if there was a way for the third party controller to subscribe to the IQAN log.

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License key for IQAN develop V4.03

Klaus Gottwald 2 years ago updated by Gustav Widén (System support) 2 years ago 1

Hi - I need a license key for IQAN develop V4.03 where can I buy or get one from?