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Answered

Measurement deleted when IQANgo disconnects from IQANrun 7

Pierre Fagrell 2 years ago in IQANrun updated by Gustav Widén (System support) 2 years ago 3

I have a customer connected with IQANgo to a machine with G11. I connect remotely from IQANrun through the servers and start measurement in a measure group.

This measurement could go on for several minutes in order to capture an intermittent problem.

If the machine shuts off or the phone gets disconnected from the Internet I get the following message:

"Connection Lost"

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I try to click the menu button for saving but nothing happens.

As soon as I click OK in the dialog box all measurement data is deleted and IQANrun goes back to the start screen.

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Adjustable PGN Value

Kerry Brock 2 years ago in IQANdesign updated 2 years ago 2

I am in the process of setting up an external function group for a third party controller. It uses J1939 communication and at least one of the PGN values changes based on the source address of the module. I could not find a way to make the PGN value adjustable in any way. (No dropdown to select a channel value.) I plan to use a few of these third party controllers in systems and therefore will have different source addresses. Is there a way to change the PGN value other than directly typing it in the JFOUT/JFIN channel? Ideally I would like to either use an integer parameter, maybe in an initialization group or integer math in this case since there is a base PGN+SA to make up the different PGN values.

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Under review

Fixed size text parameter in JFOUT

Pierre Fagrell 2 years ago in IQANdesign updated by Gustav Widén (System support) 2 years ago 4

I have a J1939 device that requires a 5 byte fixed length text parameter in the beginning of a frame.

After that parameter there are several 1 bit parameters for controlling lights and relays.

I have tried to set a static length of the TPOUT and Delimiter="Not used" but I still get the error "Text parameters not last in frame"

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How can this be solved?

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Answered

G12 Android Connection Issues

Jason H 2 years ago in IQANgo updated by Gustav Widén (System support) 2 years ago 4

We have recently started using G12 modules in place of G11 modules, and are getting Bluetooth connection issues with some Android devices.  On the same G12, iOS devices and Windows laptops will connect over Bluetooth with no issue, but when attempting with Android it never connects.  Swapping out the G12 for a G11 solves the issue on the same system.  Are there any known issues with Androids and G12 currently on the Parker side?

Answer

We ended up figuring it out, Apple/iOS devices allow you to use a 4 digit connection PIN code without having leading zeros.  Example being "1234" will work as a connection for all iOS devices, but typing that in on an Android device will cause it to fail connection.  Typing in "001234" will allow a connection on Android in this instance, but will cause iOS devices to fail connection.

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IQAN toolbox for Simulink verstion 1.0

IQAN toolbox for Simulink verstion 1.0.3 is now released.


IQANdesign version 7 requires updating to this version, see:

IQAN toolbox for Simulink -supported versions / Knowledge base / IQAN


Information about the toolbox and download link here: IQAN Toolbox for Simulink


For details on the update, see release notes

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line graphs X/Y mode

andyr 2 years ago in IQANdesign updated by Alex80 2 years ago 1

unless I'm missing something, is seems only possible to plot a selectable channel (y axis) against time on the x axis and scale accordingly.

I need to plot one channel against another (not time) for an application (proportional pressure control valve performance) plotting resultant pressure versus coil command current - is this possible?

if not, could it be added as a new feature in 7.0?

thanks

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Passkey not recognised?

Kevin 2 years ago in IQANdesign updated by Gustav Widén (System support) 2 years ago 3

I have a system with MC43FS and G12 modem and configured the software to accept a certain passkey.

IQAN Run, IQAN Design and also IQANGO for phone refuses to pair with the passkey configured in the software. Even with the value I have configured (440356) it still pairs using the default 000000. Is there something I am doing wrong?

6.08.30.8216

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XA2 undocumented blink code

David Lenz 2 years ago in IQANdesign updated by Gustav Widén (System support) 2 years ago 2

We have an XA2 unit that shows a flash code of one red & one yellow, I never seen this code before and its not listed in the XA2 manual. Any idea what this 1:1 code means for the XA2?


We instructed the end user to replace the XA2 with a new unit and there is no flash code, but the unit is too hot too touch after 3-4 mins. Any idea what could cause this?

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Moving channels into subgroups

David Dahlgren 2 years ago in IQANdesign updated 2 years ago 4

When draging channels into subgroups, it would be great if "Function group input channel (FGI)"s would be automatically created for each channel and keep all links working.

Would save a lot of tedious work.