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Answered

Standby mode for MD4

Adem Dilbaz 8 years ago in Master modules / MD4 updated by Gustav Widén (System support) 8 years ago 1

Hi everyone,

We want to adding a new feature on MD4 controller. When the system locked function is true, standby mode should be active because of energy-saving.

Best regards.


Image 337

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Not reproducible

Freeze of the touch screen on MD4

AxelC 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 4 years ago 9

We are using an MD3 and MD4 as screen on our system.
They print the same info from one CAN BUS

They are on the same system than a generator quite noisy, and when the generator start we loose the touch on the MD4, only the touch.

  • The screen still work good
  • the Md3 act normal

Did any body experiment the same kind of issue?

I don't have a scope on site I am investigating right now on the issue. I will try to
Power supply the MD4 from an other power source
Isolate the power suply if it doesn't work
I will try to add a capasitor if I have time.

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Answered

M4 Safe Mode

Richard Staite 9 years ago in Master modules / MD4 updated by Johan Lidén (Product manager) 9 years ago 4
Does anyone know if its possible to do a safe mode boot up of an MD4 Scrren.

I have a customer who attempted to move the location of an MD4 and in rewiring has got the wiring wrong! The screen will not now complete its boot up cycle and the diagnostics bus is not available to try to interrogate the machine.

There seems to be a tiny recessed red button alongside one of the screws on the rear of the screen - is this a safe mode button?
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Completed

Wrong IdTag! Error on MD4

Ethan Zeman 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 8 years ago 5
Our system runs with a MD4, 3 MC3s, and an XC21.

On two separate machines now (with identical systems) we have received customer reports of an issue of the IQAN system stopping functioning during machine operation.

On the MD4, the screen will say STOP System Message: IQAN-Master Wrong IdTag! system

I have been told that power cycling will not fix the issue. The only way to resolve is to unplug the Deutsch connector from the back of the MD4 and then plug it back in.

This is an intermittent issue. The machines can run 100+ hours before the issue repeats.

The customer was advised to check resistance on the ID Tag (resistance was correct) and to check the pins and wiring condition at the MD4 for any anomalies or corrosion (nothing identified).

Do you have any guidance on this issue?

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Answered

Battery for MD4

Julio Caraballo 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 9 years ago 3
Hello,

I think that inlcuding an internal battery would be interesting in order to maintain RTC values.

Thanks.
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Thanks

fantastic display

Frederick Prigge 10 years ago in Master modules / MD4 updated by Johan Lidén (Product manager) 10 years ago 2
I really like the MD4, my customers are all impressed, keep up the good work!
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MD4 problems when backlight is 70% or above.

Niklas 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 9 years ago 7
Hello,

If you adjust backlight in the MD4 higher then 70% the screen brightness gets unstable starts vary in brightness up and down.  
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Answered

3D Models

Richard Staite 9 years ago in Master modules / MD4 updated 9 years ago 3
Are there any 3D models available yet for the MD4 Screens?
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Answered

MD3 and MD4 Operating temperature

Kerim 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 9 years ago 4
Hello 
in Catalogue of MD3 for operating, ambient -30° to 60°C (-25°C>LCD off>75°C)
in Catalogue of MD4 for operating, ambient -30° to 70°C 
What is the lcd-off range of md4 screen?
Thank you in advance for your helps. 
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Completed

Abnormal white screen after startup on MD4

Paul Summers 9 years ago in Master modules / MD4 updated by Gustav Widén (System support) 8 years ago 10

Has anyone else experienced a completely white screen on an MD4 after start-up but application file seems to work properly? The problem is very intermittent, it happened approximately three times during a week of testing a prototype (perhaps 100 boot up cycles).



Cycled ignition key off and back on to rectify.