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Answered

MD4 using a three wire speed sensor rather then encoder for unidirectional pulse count

Codie 5 years ago in Master modules / MD4 updated by Gustav Widén (System support) 5 years ago 3

Hello Is there a way to use a GS60 speed sensor with the MD4? I have not tried it yet but would really prefer to use a three wire sensor then an encoder. 

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MD4 functionality after screen crack

Cole Koster 5 years ago in Master modules / MD4 updated 5 years ago 2

Say the MD4 screen is broken or cracked, would the I/O and CAN messages still work on the module, assuming no damage to the board in the enclosure?

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Answered

MD4 +RTC RESISTOR

Chris Litwin 5 years ago in Master modules / MD4 updated by Gustav Widén (System support) 5 years ago 4

The MD4 documentation states to use 1.5K ohm resistor on the +RTC circuit. Is the 1.5K ohm the only type that is usable, or is there a range that will work?

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Faulty/broken MD4

L P C 5 years ago in Master modules / MD4 updated by Aleksey M. 3 years ago 6

We have had multiple MD4 units (7 and 10 inches) no longer powering up.

Do you have any idea what could cause that?  We're using fuses to protect the units, but sometimes they still seem to fail on normal operation.

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Completed

MD4 Graphical Error?

Kevin 6 years ago in Master modules / MD4 updated by Matthew Herzig 6 years ago 4

We have a customer that is experiencing graphical errors with an MD4. S/N 1535280044. Customer is complaining that the display sometimes is black, sometimes white and sometimes multicoloured lines:


Image 1324


Does anyone know why this could be happening? It appears to be happening sometimes at startup, but also when machine is running (randomly dropping out). Im not sure if its the hardware issue that was changed a couple of years ago on the MD4?

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MD4 Low Side Outputs

Jimmy 6 years ago in Master modules / MD4 0

I have multiple MD4-7 low side output permanently latching off when it is driving a relay after a month or 2. Over the course of 2 years this seems to only be happening on the last few units I received, but not on any of the older ones. The current maximum on the output is 300ma and the relay I'm driving has a maximum inrush of 350ma for less than 1us, and it has a built in surge protection suppressor diode... I would normally say ugh I should have been more careful but I have quite a bit of units with all the same relays driving off of the same outputs without problems. has there been any component changes in the past couple months to these units? Anyone else have any thoughts on what might be happening? 

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Answered

Safe mode! Application not loaded

Theleo De Bruyn 6 years ago in Master modules / MD4 updated 3 years ago 6

Hi there!


I've got a small problem and i had this before but it went away every time but i dont know how to fix my problem


if i start up my MD4-5 it shows our own startup screen (this is good) and then, after the startup, it shows an error message:

Image 1172

and it stays in this screen.


I've connected the Bat+ to 24V bat- to the ground and the RTC to the 24V with a 1.5K resistor.


is there any reason why this could happen?


Theleo De Bruyn

Answer

Hello, Please check if you have connected the Adress tag?

If you start-up IQAN MD4 display's without Adress tag , it will start up in safe mode

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Completed

MD4 real time clock and internal temperature sensor issue

David Dufour 7 years ago in Master modules / MD4 updated by mehdi tech87 3 years ago 8

Hi,


I have several issue comes from a customer who run MD4/MC31 multimaster system.


They have MD4 who are not anymore able to keep the RTC.


To be sure, I took a kit apart and tested it myself. Finally, I move the MD4 alone and tried it with a very small program. Only value to show date/time/temp.


When it boot, the RTC is resetted and the temperature is OK (around 40 Celsius).


But when I update the date/time from iQanRun, the date and time appear to be OK, but the internal temp goes to -1C and give critical error.


I did a short video to show what I did and to show what's append.


https://youtu.be/npQr-87-FiY



Thanks!


There is some picture to complete:

Image 800

Image 801

Image 802

Image 803

Image 804



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Blank MD4 SCreen at start-up

Jean-Marc Zanni 8 years ago in Master modules / MD4 updated by Gustav Widén (System support) 3 years ago 3

I am using an MD4-7 screen on a test bench. 3 out of 4 starts I get either a White Screen or a black screens with some colored dots. Once I saw what seemed to be blocks of black and white.

Looks like the video driver is not starting properly. The application appear to be running since the canbus messages are being generated.

Can this be caused by the regulated switching power supply during start-up or do I have a defective MD4 screen?


Thanks for your inputs.

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Answered

MD4 Screen burn-in time without screensaver

David Parkinson 8 years ago in Master modules / MD4 updated by Gustav Widén (System support) 8 years ago 5

How long does a static image need to remain displayed on an MD4-7 screen before image burn-in is noticeable?

Assume worst case. (Worst case being probably full brightness with high contrast graphics??)

What is the recommended time-out for when a screensaver should start? Would just dimming it for the screensaver avoid burn-in? How much should it be dimmed?


The MD4 instruction book (rev 2015-12-02) says:

Burn-in

The IQAN-MD4 TFT display, like other computer screens can have a ghost picture

occur if a static image is left on the display for extended periods of time. For the best

viewing over the life of the product we recommend using the screensaver functionality.

NOTICE

To avoid burn-in, use the screensaver on the display