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Completed
Wrong IdTag! Error on MD4
Ethan Zeman 9 years ago
in Master modules / MD4
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updated by Gustav Widén (System support) 8 years ago •
5
Our system runs with a MD4, 3 MC3s, and an XC21.
On two separate machines now (with identical systems) we have received customer reports of an issue of the IQAN system stopping functioning during machine operation.
On the MD4, the screen will say STOP System Message: IQAN-Master Wrong IdTag! system
I have been told that power cycling will not fix the issue. The only way to resolve is to unplug the Deutsch connector from the back of the MD4 and then plug it back in.
This is an intermittent issue. The machines can run 100+ hours before the issue repeats.
The customer was advised to check resistance on the ID Tag (resistance was correct) and to check the pins and wiring condition at the MD4 for any anomalies or corrosion (nothing identified).
Do you have any guidance on this issue?
On two separate machines now (with identical systems) we have received customer reports of an issue of the IQAN system stopping functioning during machine operation.
On the MD4, the screen will say STOP System Message: IQAN-Master Wrong IdTag! system
I have been told that power cycling will not fix the issue. The only way to resolve is to unplug the Deutsch connector from the back of the MD4 and then plug it back in.
This is an intermittent issue. The machines can run 100+ hours before the issue repeats.
The customer was advised to check resistance on the ID Tag (resistance was correct) and to check the pins and wiring condition at the MD4 for any anomalies or corrosion (nothing identified).
Do you have any guidance on this issue?
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Answered
Is there a chart of the master and slave controllers that I can use as a quick reference for making my own?
Trying to make a quick chart of the modules
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Answered
Battery for MD4
Julio Caraballo 9 years ago
in Master modules / MD4
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updated by Gustav Widén (System support) 9 years ago •
3
Hello,
I think that inlcuding an internal battery would be interesting in order to maintain RTC values.
Thanks.
I think that inlcuding an internal battery would be interesting in order to maintain RTC values.
Thanks.
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Thanks
fantastic display
Frederick Prigge 10 years ago
in Master modules / MD4
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updated by Johan Lidén (Product manager) 10 years ago •
2
I really like the MD4, my customers are all impressed, keep up the good work!
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MD4 problems when backlight is 70% or above.
Niklas 9 years ago
in Master modules / MD4
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updated by Gustav Widén (System support) 9 years ago •
7
Hello,
If you adjust backlight in the MD4 higher then 70% the screen brightness gets unstable starts vary in brightness up and down.
If you adjust backlight in the MD4 higher then 70% the screen brightness gets unstable starts vary in brightness up and down.
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Answered
VREF Error
Hello all,
First of all, I'm very happy to see this online community, We have been needing an IQAN development/troubleshooting/idea-sharing place for a while, and I'm happy to be a part of it,
My question is:
What exactly does a "VREF Error" message mean when it is not associated with an input channel? We have a MD3 connected to 2 XA2 modules. Intermittently, a system message will display that reads: "XA2.0 VREF Error 2.2V"
The system runs on 24VDC.
What conditions could possibly cause the VREF on an XA2 module to dip so low? Again, the VREF error is not indicated as being associated with any particular input -- just an XA2 module. If the system/battery voltage drops low, does the reference voltage regulator have trouble maintaining 5 volts? Wouldn't the system just shut off before that happens?
Has anyone experienced this before?
Thanks!
First of all, I'm very happy to see this online community, We have been needing an IQAN development/troubleshooting/idea-sharing place for a while, and I'm happy to be a part of it,
My question is:
What exactly does a "VREF Error" message mean when it is not associated with an input channel? We have a MD3 connected to 2 XA2 modules. Intermittently, a system message will display that reads: "XA2.0 VREF Error 2.2V"
The system runs on 24VDC.
What conditions could possibly cause the VREF on an XA2 module to dip so low? Again, the VREF error is not indicated as being associated with any particular input -- just an XA2 module. If the system/battery voltage drops low, does the reference voltage regulator have trouble maintaining 5 volts? Wouldn't the system just shut off before that happens?
Has anyone experienced this before?
Thanks!
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Answered
Diode suppression on XC21, 22, 23 outputs?
We are looking at energising automotive relays using the outputs on either the XC21, 22 or 23. Do we have to use relays that have diode suppression in parallel to reduce the risk of shortening the life of the output?
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G2 modem with Verizon SIM card
Frederick Prigge 9 years ago
in Gateways / G2/G3
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updated by Ulrik Zakariasson (Software development) 9 years ago •
3
Has anyone used the G2 modem with a Verizon SIM card?
Also, I have not used those modem features before. Can someone indicated the costs associated with the Proemion registration fee?
Thanks!
Also, I have not used those modem features before. Can someone indicated the costs associated with the Proemion registration fee?
Thanks!
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XA2 Module used at -57 deg C
Has anyone used an XA2 or other module at -57 deg C or a temperature below the catalogued -40 C and had success?
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