
XC43 Output High
we have strange behavior which XC43 Has constant high output as soon as get powered on ,
we have replaced 3 modules but the same situation was income .
temporarily that output sealed and waiting for your advise .

Does Ixxat simplyCAN USB-CAN adapater should work with IQAN system?
Hi,
I'm currently shopping for a USB-CAN adapter.
Looking at this thread : https://forum.iqan.se/knowledge-bases/2/articles/231-usb-to-can-interfaces , I went to Ixxat website because I used it in the past with IQAN system and it was working really fine.
I know I could go with the regular "USB-to-CAN V2 compact" (https://www.hms-networks.com/p/1-01-0281-11001-ixxat-usb-to-can-v2-compact), but I came across the "simplyCAN" which is around half the price :
https://www.hms-networks.com/p/1-01-0001-12001-ixxat-simplycan
Does anybody tried the Ixxat simplyCAN and confirmed it works OK with a IQAN system?
Have a good day!
Sam

MC2 constant red status LED
Hello,
got a constant red LED on the status light from a MC2 and "no contact" and IQAN MD3 screen
that constant light is not explain in the book, i would guess an internal crash, could you confirm?
Is MC2 module replacable by MC2-M14 ? any software update needed ?
Thanks in advance

MC41 - M18-4 Barrel Speed sensor
Hi,
I have an MC41 module and I want to pick up the signal from a speed sensor M18-4VPFF200-Q8.
I want to measure the speed on the coupling between a motor and a torquemeter. I have a reflective sticker on the coupling, and I’m using this sensor to pick up the speed. However, when I connect the sensor, I’m reading zero on the MC41. I can see the lights on the sensor changing, which indicates the sensor is generating pulses, but the MC41 isn’t registering them.Here’s how I connected the sensor:
Sensor pin 1 (brown): 12V
Sensor pin 2 (white): GND
Sensor pin 3 (blue): C1:12 on the MC41
Sensor pin 4 (black): C1:11 on the MC41
The max speed I want to measure on the coupling is 200RPM. I calculated the max frequency as:
Thus I calculated my Max Frequency (Hz) = (Max RPM×Pulses per Revolution)/60 = (200*1)/60 = 3.33 ~ 3 Hz
Do you have any input on whether the issue might be software or hardware related?
Thanks!

Master / Expansion Different -Batt
We have a requirement to have multiple XC43 modules remotely to the master MC43FS module. Its likely they will all be powered from separate power supplies and they wont supply the same 0V for batt -ve.
Is this likely to be a problem in terms of interference etc?

Stylus for MD5
Our customer has requested a stylus for interacting with the MD5 we have supplied. Instruction manual states a passive stylus for the MD5, has anyone got any recommendations or experience as to what works best?

MD5 Mounting Clips
Parker # 20085209.
Anyone else receive 3D printed clips?
Surely injection moulded would be the way to go here.
Water will soak into the porous material and the clips will fail?

PWM Output Commanded to 0, but voltage measured at Output
IQAN Tech Support,
We are looking for help with troubleshooting our "IQAN Controller, Master Unit, IQAN - MC43" Safety Controller. It is getting inputs from two Temposonics tank-level sensors in our electronic water-level system, models GB Series & RF 5th Gen input sensors. The IQAN controller is PN 20085113.
We are receiving a potential difference (voltage output) of 0.39 V from Output pin to System Ground when measured with a multimeter; however the programming software indicates that the output should be 0 V. Our known inputs and outputs are below:
Inputs |
Outputs |
||||
I!: Inclinometer |
Connector 1, Pin 26 |
0 – 5 V |
O1: High |
Connector 1, Pin 48 |
0.24 V (Pin-to-Pin) |
I2: AFT Level Sensor |
Connector 1, Pin 53 |
4 - 20mA |
O2: Low |
System Ground |
|
I3: FWD Level Sensor |
Connector 2, Pin 33 |
4 - 20mA |
***SHOULD BE = 0.0 V Output*** |
- The tank level sensors are bottomed-out, as there is no water in the tank.
- With no water in the tank, the IQAN is programmed to output 0% Du Cycle, yielding 0.0 gallons on the display - but there is a .39V measured.
- The lowest water level reading that the sensors could output is 120 gallons, but should read 0.0 gallons below that.
- We are needing help troubleshooting and establishing / calibrating our 0.0 baseline
Questions:
1. Why is a voltage being read at the output, when the program is indicating that it should be zero?
2. Can we create a code or loop in the program to circumvent the small output voltage?

Slow cycle time on MD5
It appears the fastest application cycle time on the MD5 currently is 50ms, which is 5x what it was on the MD4. Is this something that is planned to be improved in a future software or firmware release?
I need to be able to send out 10ms messages and it is just not possible from what I can tell on the the MD5 series.

Larger Program memory
For a long time we have been running into the limitation that the Program memory is too small for us. Is there also a view with the new MC4x to increase this in the future to 3Mb for example, this would help us enormously in adding functions that we are now forced to leave on the shelf.
Customer support service by UserEcho