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Answered

G12 No contact at diagnostic bus speed of 500/2000kbps

Jesus 3 months ago in Gateways / G11/G12 updated by Gustav Widén (System support) 3 months ago 5

I am trying to change the speed on the diagnostic bus between an MD5-8 screen and a G12, but it only works at speeds of 250 or 500 kbps. 

At speeds of 500/2000 kbps, I get the error message ‘No contact G1x’.

According to the G12 instructions, it should be able to support this speed.

Image 5208

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Answered

Relay on XC43 HSDOUT caused Open Load error

Shen Yang 3 months ago in Expansion modules / XC4x updated by Gustav Widén (System support) 3 months ago 1

We've used the 24V DC relay (datasheet is attached) on a XC43 High Side DOUT, but it doesn't seem to like the relay and show us a Open Load error. Could you please help us understand why this happened? Is there anything we need to pay attention to when using relay?Section-1_35_2018.pdf

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Error during startup on XC44

Jesus 3 months ago in Expansion modules / XC4x updated 2 months ago 2

Good afternoon,

I have a system that uses an MD4-5 as the master and several XCx modules as extension módules. One of the XC44 modules randomly fails to connect when I power up the system, and the LEDs indicate the following error:

"R4:3 3:1:7 Startup check. Expected after update of XC4x to FS capable version."

This error is random; it may not appear for a week or it may appear several times on the same day.

I have checked the wiring and it is correct, as is the battery voltage.

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Problem using Current CIN sensors

A DOMS 3 months ago in Master modules / MC4x updated by Gustav Widén (System support) 3 months ago 1

Hi,

I need some help.

I have trouble using CIN sensors.

I have no problem with any others sensor types, but with almost all current sensors (4-20mA), I get an error with the signal (24mA) after some use.

But not all the time.


For exemple, here I have some undesired spikes while measuring.

Spikes are very short so I can't read +24mA in IQAN but I think if there was longer, I would have 24mA, so more than my scaled value at 20mA

Image 5198

For this exemple, the value come back to a good value quickly, but sometime it stays in error ~= 24mA

Have you ever had similar problem ?

Do you have some advises ?

I can't use Vref+5V because my sensors can be supplyed between 8-32Vdc.

The sensors used are made with 3 wires : +24V / 0V / Signal

So the wire 0V is connected to the 0V of the battery, but on every machine, the 0V of the battery is conencted to the chassis of the machine.

Iin the manual it is recommanded to do not connect the 0V to the chassis. It's not possible on mobile machine.

Image 5199

So we tried to connect the 0V to the VREF- but it's doesn't work obviously.

Is there a way to have a VREF for sensors that supply about 10Vdc ?

Hope someone has some experiences that can help us to understand this problem with current sensors !

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MC42FS Error code R4:2 1:1:3 I/O startup test failed

Gijs van Beek 4 months ago in Master modules / MC4x updated by Gustav Widén (System support) 3 months ago 1

Got the R4:2 1:1:3 I/O startup test failed error on a MC42FS module.

Even when I only put power (24v external power supply) and a address tag on it.
Tried to put an empty program on the controller. The controller is installing the program but when it restarts it keeps coming back with the same error.

Is there anything I can try to fix this?

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XC43 multiple DOUT overloads

Petteri 4 months ago in Expansion modules / XC4x updated 4 months ago 0

We are having a problem with XC43 giving overload errors in multiple DOUT's at the same time.

Construction of the application is MD4 + 2xMC43 + 3xXC43, running with IQANdesign 6.08.

Problem is only in one of those XC43's. We use those DOUT's to control two different kind of solenoids, connected as shown below:

Image 5164

Fault codes are occurring only in:

  • C2:29 (load 0,83 A), C2:13 (0,83 A), C2:30 (1,29 A) and C2:14 (1,29 A) overload simultaneously
    • If you activate only one of these DOUT LS's, every one of those are giving fault code
  • C1:58 (1,29 A) and C1:42 (1,29 A) overload simultaneously
    • If you activate only one of these DOUT LS's, both of those are giving fault code
  • C1:60 (1,29 A) and C1:44 (1,29 A) overload simultaneously
    • If you activate only one of these DOUT LS's, both of those are giving fault code

Sometimes you can drive a day without having any fault codes, sometimes fault codes appear at the first activation at the morning. Even when the machine is standing still, only ignition on and you are activating those solenoids, it can be that you can activate those 50 times without problem and then suddenly the next activation gives you the fault codes.

We have replaced that XC43 with the other one installed in the same machine, still giving the fault codes. The original XC43 didn't give any fault codes when installed to another location. We have checked and measured all the wires, not shorted to the ground or to each others. Measured the coils, everyone has the correct resistance. Replaced all the diodes at the solenoids' connectors, no change. We have dozens of machines with exactly same construction and none of those are having the similar problem.

Any ideas how we should proceed with the troubleshooting? Thanks!

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Answered

Molex Connector part numbers

Doug Coutlee 8 months ago updated by Gustav Widén (System support) 4 weeks ago 2

Molex has indicated that the MX123 connector series are scheduled for end of life. These connectors are used on all of the MC4 and XC4 series modules. Does Parker have any information on potential future compatible replacement parts?

Answer

The supplier have decided to change part numbers on all of their harness connectors used in the MX123 connector family due to an improvement in Wire Dress Cover retention. The replacements have no change in form, fit or function.

This will affect following parts that we recommend using for IQAN-_C4_ family and also the IQAN-MD5 family:

Part numbers change:

IQAN-_C4_:

66-P connector 34822-0013 -> 216741-0001
73-P connector 34566-0103 -> 216739-0001

Dress cover       34565-0003 -> 34565-0005

IQAN-MD5:

56-P connector 34576-0703 -> 216742-0001
56-P connector 34576-1903 -> 216742-0007

Dress cover       34575-0003 -> 34575-0005

We will update our documentation to reflect this change.

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MC2 Questions

Rich Saunders 9 months ago in Master modules / MC2 updated by Gustav Widén (System support) 8 months ago 1

The MC2 unit is now obsolete, but we still have units in the field that we need to support, the MC2 unit went through 2 part numbers in its life time as I can see, 20070899 - replaced in 2015 by 20077787. 

What is the difference between these unit and if I found an old one for sale would I still be able to use utilize it? 

Can the MC2 unit (20077787) still be purchased by special order if needed? 

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HS+LS output EMF capability

Jean-Marc Zanni 9 months ago in Master modules / MC4x updated by Pierre Fagrell 8 months ago 8

Would like to use the HS+LS configuration to control the HV contactors in an Hybrid configuration.  I am reading note about using Diode to protect against EMF.  But I cannot find specification on acceptable EMF level?  Our contactors have built-in EMF clamping diode rated at 150V?
Also how does the open circuit detection in an off state works?  injecting a current i am assuming. How much?  Just want to avoid issue with Dropoff voltage for the coil.