It would be super helpful to have a USB port on new master modules that would allow end users to plug in and download new software that we could send them, instead of making them purchase IQAN Run. Just an idea, I'm sure others agree that some sort of alternative way to allow end-users or dealers to load program updates would be very helpful. (if there is a way to do this without any additional hardware please let me know)

Hello,

I am using a DOUT LS on XC23 to drive a 12V incandescent bulb on an instrument panel.  In steady state, the lamp draws 85 mA.  I am getting an overload on this output when I try to activate the lamp.  I was able to temporarely solve the problem by using a 22 ohms in series with the load.  So I believe the problem is the inrush current of the lamp.  The instruction book of the XC23 clearly states that the LS DOUT "are designed to drive small loads, e.g. lamps and buzzers".  The example even shows a lamp being driven by a LS DOUT.

Can you explain if I'm doing something wrong.  If not, is there any fix available to solve this issue ?

Thanks,

Guillaume

We use the MD4-7 for all our systems.  I have one of my customer with a Fairly new(3 years) but rarely used unit for a test bench.  He complains and I witness that is touch screen is often not responding.  It is mounted on an aluminum test bench.  Sometimes if he moves the unit away from the bench it seems to respond better but not always.  We tried to ground the unit but it did not improve.  Do you think this is an hardware issue or is there mounting issue we need to look at?

Hello,

ID-tag 4 to 7 does not exist for Molex MX123.

We use 4,5 and 7 today and have to re crimp those ID-Tags for MX123.

When do you plan to offer ID-Tags 4 to 7 for MX123?

Regards

Fredrik Forsberg  

Is the G3 GPS capabilities precise and quick enough to act as a speedometer for a vehicle?

We normally fit standalone GPS speedometers but could reduce costs if we fit a G3 as a substitution. Has anyone done this before?

I'm looking for information on IQAN-MG units product no. 5010001. Are these units set up differently for 12v or 24v or does one unit do both 12 and 24? If they are different units, how is that differentiated in the product number? If they are the same unit how is the Maximum output determined? Is it done during the programming?

Thanks for any information!

National Instruments are phasing out the USB-8473 connector and  recommending the  USB-8502 unit as a replacement, has anyone verified that this unit will work with IQAN?

IQAN Design refers to CAN bus on the MC4X as A, B, C etc, manual (under installation) refers to it as numbers 1, 2, 3 etc. Although its obvious to work out, its better for us if its one designation across the board to avoid confusion when cross referencing documents.

Hey there!

I'm using a MD3 and a MC31 on my application. I'm transfering the application through an USB-to-CAN interface (KVASER - LEAF LIGHT). I'm using the same cable to transfer the application simultaneously to MD3 and MC31. The transfer completes greatly, I can even use the Measure feature on IQANDesign to get signals from them both. But, between them, the MD3 can't see the MC31 (No contact error), as well as MC31 can't see the MD3. Can anyone help me? I can send pictures of the connection and the error that is occurring.

We are using a MD4-7 and x2 MC41's on some of our machines (we actually wanted to use only x1 MC42 for these jobs but we are still waiting for the parts to arrive and have deadlines to meet so we are just using what we have available to get the job done)

But last night we started testing the machine and went through all of the procedures and functionality when all of a sudden an error appeared on the display telling me that one of the MC41 controller lost comms, but the other one was still fine and giving readings... So the 1st thing we tried to resolve this was typically switching the machine off and on, but this time there was no CAN comms at all.

We went though the wiring harness and made sure that everything was correct and the wiring was all good, so we then went and replaced both these controllers with new MC41's we had in stock, we plugged it in uploaded the software and the system was happy again with the new controllers and it is still working fine at this moment... So I took the 2 faulty MC41's to my office and connected it all together to try and diagnose the issue. 

Each time I tried uploading software (using IQANDESIGN 5.01 via ethernet) it kept on warning me about the incomplete system and that only the MD4-7 will be updated.

Eventually we switched from CAN-A to CAN-B only on the MC41's. but upon each attempt to upload the software, the same "incomplete system" warning appeared. 

So I just left it for a while and a few minutes later decided to just try again uploading once more. Well it worked all of a sudden and that is also a big problem, because I didn't change anything where I could say " there, that was the problem".

This is worrying us a bit, because we have no idea why this happened in the first place and secondly these machines are going to the middle of Africa... So this sort of thing must not happen at all!

I have only been using MD4's and MD3's with XA2's in the past without any problems at all, these are our first machines using the MC4x family and this is also the 1st time that I encountered any issues like this on IQAN.

Have anyone else experienced this before?  I have no idea why it failed or why it started to work again and this is definitely not the correct answer to give the person asking this question when there are deadlines to meet.

The other thing to mention also is the LED's on the controllers which blinked bright yellow 3 times then blinked dimmed yellow 3 times while it was not communicating. which also does not correspond with these fault codes in the manual. There was no RED LED blinking at all.