0

XC-43 Modules Leakage Current/Voltage

Jamy 3 years ago in Expansion modules / XC4x updated by Gustav Widén (System support) 3 years ago 1

The Leakage Current/Voltage from the Digital Outs make it difficult to control LED's and Audible Devices without using a relay/resistor/other.  The Leakage Current/Voltage is also making it difficult if the Digital Outs are read by other electronic devices (off is not off).  How does Parker recommend interfacing with these devices using the new XC-43/series modules? Adding external devices to these circuits is making the XC-43 modules not very convenient.

0
Planned

XC43 Flashing normal (yellow) with CAN-BUS no contact error on master module and in IQANdesign.

Jamy 3 years ago in Expansion modules / XC4x updated by Gustav Widén (System support) 3 years ago 1

I've got two XC43's on a machine. One on CAN-BUS-A & the other on CAN-BUS-B. Both modules are flashing yellow normal operation but the master module says A-BUS no contact & B-Bus no contact. When I run the program in IQANdesign connected to the machine, I also see no contact on both modules.

Why are the two XC43 modules flashing the normal operation flash code and not the CAN error/no contact error flash code?

0

Powering down modules in runtime

NEricson 3 years ago updated by Gustav Widén (System support) 3 years ago 1

I have to modify my system and add 2 expansion (or masters if necessary) to meet safety standards. Only 1 module can be powered at a time. Is there a way to do so without having errors every time one is powered down?

0

GT Gateway Internet Connection over WiFi

Alex Macintosh 3 years ago in Gateways / GT updated 3 years ago 4

Hi,

I am a mechatronics engineer working for a company manufacturing service trucks and grease pump systems used in the mining industry in Australia. My role is writing the IQAN software as well as testing and commissioning the finished machines. We have an IQAN system (MD4-7 + XC41) installed on a grease pump system with a Parker Modem (PSVG-IQAN-C2E1M3W1U1) for telemetry. We have installed this modem and have even placed orders for more through our local Parker rep with the understanding that it has WiFi capability, however I cannot get this to work and it only seems to acquire an internet connection on 4G. Specifically, I cannot sign into the WiFi client tool even though I have administrator rights on parkermobileiot.com (I have no problem logging in and have set up the users. templates and widgets and receiving data without problems over 4G). The mine sites where we are testing this out next week all use WiFi and feedback from our sales rep suggests WiFi meshes are a general trend for all sites in Australia where 4G access is limited or not available. Ideally, I would like WiFi to be working by next week so we can demonstrate our device - is this possible? If not, when can I expect WiFi to be working with these modems?

Look forward to your response. Thanks in advance.

0

What's the max current on pin 23 and 35 MC41 FS

Jeff 3 years ago in Master modules / MC4x updated by Gustav Widén (System support) 3 years ago 1

What is the max currant on the -V-ref on pin 23 and 35

0

Display Iqan MDM

cw40 3 years ago in Master modules 0

Witam, mam problem z programowaniem wyświetlacza Iqan MDM, czy mogę zaprogramować lub odczytać program dla danego urządzenia za pomocą serwisowego, pobrałem program do tych wyświetlaczy MDM, czy muszę wykupić licencję na korzystanie z niego czy jest on darmowy

moze by mi ktos pomogc bo mam wyświetlacze i chciałbym je zaprogramowac bez rozcieńczania pamięci na inne urządzenia

Wyświetlacze nie są już dostępne i wystąpił problem ze starszymi urządzeniami

Dziękuję bardzo za pomoc

0
Answered

Serial info

Marcel 3 years ago in Master modules updated by Gustav Widén (System support) 3 years ago 1

What does the serial number mean on an MD4 and MC41?

I think it starts with production year and weeknumber, but what do the following numbers mean?

0

GT portail and agreement

Adrien Léauté 3 years ago in Gateways / GT updated by Jos Lentfert 3 years ago 1

Hello,

We are a Parker Store looking to test drive a GT (IoT) on one of our machine we resale (Forestry Equipment)

I notice there is a trial version for 6 month and that will be perfect to run the test (Part#165341)

Image 3015

I open the portail link and it ask for a password (Login), is that Login the same as PHConnect or do we get a Login following our purchase on PHConnect?

Image 3016

Also it says a set up need to be perform for each Gateway (Master Tag) and it require a special agreement. Can this agreement be set with local Parker sales or how does it work?

Image 3017

Br

/Adrien

0

Gateway Baudrate Configuration within IQAN (j1939)

Seneca 3 years ago in Gateways / GT updated by Hector Rodriguez 3 years ago 3
In our application, we are using a Parker Gateway (4G PSVG-IQAN) to talk with a standard J1939 CAN bus.
On some vehicles, this ends up being a 500k CAN bus. By default, the device supports 250k J1939.
We then have to then keep track of this difference, per vehicle, and if we ever send a service part, I have to know in advance and spend more manual effort to have the gateway updated before it gets plugged in.
Is there a way to make an improvement to the current "Ask Parker for Firmware update" process that is not self-service??
Best Possible Solution: Have the gateway be auto-baud rate and not send any data packets on J1939 until it listens for the bus speed... i.e. it will then support 250k/500k without user configuration.
Alternative Solution: Have the gateway with a software-configurable j1939 baudrate which is a configuration parameter that can be set within the IQAN environment... I still would have to keep track, but at least I could be in control of the change-over and not dependent on an OTA update from Parker directly.
Thoughts?
Anyone else with this challenge?
We would gladly pay to have this feature developed in a timely manner.
0
Answered

XC44 HS+LS Overcurrent Update

CalebD 3 years ago in Expansion modules / XC4x updated by Gustav Widén (System support) 3 years ago 3 1 duplicate

I am still unable to reply to previous posts with the same error being reported as before when I attempt.. 

In reply to Gustav's comment on this post: XC44 HS+LS Overcurrent Follow Up / Hardware / IQAN

"Ok, the disabling of the function group explain at least a part of the behavior you see.

When disabling the FG, the DOUT deactivate. Diagnostics is still running, so when disabled all checks for output off are running. In IQANdesign you will only see channel status disabled though.

At what events do you disable? Only before cutting the highside externaly?

Or also during normal deactivation of the output?"

The function group is only disabled on Estop. Before an estop event the output functioned as normal, the estop being triggered starts the overcurrent issue. 

Original post: XC44 HS+LS Overcurrent / Hardware / IQAN