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Answered

Serial numbers from clone

Marcel 3 years ago updated 3 years ago 3

If you make a clone, can you read the serial numbers of the hardware where the clone is retracted from? In the clone file somewhere I mean.

Thanks,

Marcel

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Answered

IQAN ST sensor current consumption

RMardis 3 years ago updated by Gustav Widén (System support) 3 years ago 1

Is 5 - 7.5 uA correct for current consumption? or is that a typo in the data sheet?

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mdl-2 usb

mohmmad aljasem 3 years ago in Master modules updated 3 years ago 1

I am purchased a new IQAN MDL-2 and Trying to get a clone from an older one and install it on the new one . The only connection that i have is a USB but its not connecting at all with IQANrun , tried 3 different cables and its still always showing that its USB(Offline). any help in this matter ?

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view angle MD4 with part number 20085164

Laura 3 years ago in Master modules / MD4 updated by Gustav Widén (System support) 3 years ago 1

The view angle of the MD4-5 with part number 20085164 is a -70” till 70” view angle.

But in the upper angle about 25”-60”  the display is not clear or readable. We have mounted the display vertically, and because of different heights the option flip is for us not a solution. 

When we sent an application to the display the blue screen is clear, no read problems, how is this possible.

We are really dissappointed about the touch screen changes of the MD4-5 between the 20085164 and the older 200777773

Kind regards,

Laura

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MD4-5 replacing a MD4-7 Process

Myles Martinez 3 years ago in Master modules updated by pabbineedi rk 3 years ago 9

What is the correct installation process for this? This is new to me so i have limited experience. Customer has a damaged MD4-7 and we have a MD4-5 to replace it. Will i be required to run the IQAN software for the install procedure or will i be able to configure what i need on the the screen? Thanks in advance.

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Answered

G11 on two non multi-master MD4s

Pawel Pekala 3 years ago in Gateways / G11/G12 updated by Gustav Widén (System support) 3 years ago 1

Is it possible to have one G11 module to handle two MD4s on non-multimaster applications if G11 is mapped on both diagnostic buses? 

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ICL437-G//-//-3_neutral position

Adrien Léauté 3 years ago in Other 0

Hello,

Those ICL437-G//-//-3 are discontinue and hard to found as spare parts even used one.

got an issue on one where the neutral zone do not work (program safety block the engine start due to joystick not in neutral)

could the IR sensor HOA1884-012 (transmissive sensor) be the fault on those type of joystick as it seems they are use to trigger the neutral X and Y postion?

any documentaion available?

Br

/Adrien

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Completed

MD4-7 clock reset

Adrien Léauté 3 years ago in Master modules / MD4 updated 3 years ago 2

Hello,

we got some issue with a MD4 display where the clock reset all the time, we think that it could be some faulty components inside.

have you heard about similar issue

Br

/Adrien

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Answered

DOUT error code flash on XC23 when output is disabled in IQANdesign

Kevin 3 years ago in Expansion modules / XC2x updated by Gustav Widén (System support) 3 years ago 1

We have an application which has an optional function group containing a DOUT on an XC23 module. This function group is enabled or disabled using a digital parameter. With the function group disabled we get the output grey and 'disabled' state when measuring with IQAN Design, which is correct:

Image 2689

We also have no errors on screen stating open load (we have nothing connected to output because this machine has not got the optional extra fitted). XC23 module has error code flash of DOUT, I suspect open load. Its not logging any errors or open loads in any logs within master module, viewing state of the module using IQAN Run I also get 'OK' and no errors on status screen just the LED status is showing incorrect state directly on the module:

https://www.dropbox.com/s/gt9sga2eys10gg4/VID_20210720_101414.3gp?dl=0

 

If I delete the output from IQAN Design the error flash on the module disappears and it goes a steady amber flash, no errors.

Has this been fixed in a newer version? IQAN Design 5.06, MD4-5 M19 and XC23.

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Sluggish touch response MD4-5

Kevin 3 years ago in Master modules / MD4 updated by Gustav Widén (System support) 2 years ago 8

MD4-5 M19 version, having issues with the touch panel. Noticed that the problem is more pronounced when using smaller buttons on screen. By using larger touch buttons the issue seems to be improved but not perfect. The screen responds to the press (it goes orange) but does not actually process the command to exit the screen. Seems very temperamental. Is there a built in delay to prevent button bounce that could be causing this phenomenon? We also tried without the screen protector and had similar issues. I tried without filming and was pressing the screen very firmly and around 6 times before it would register the button press (sometimes it went orange and did nothing, other times it did not even change colour).

https://www.dropbox.com/s/79olplst1uopn2d/VID_20210720_100406.3gp?dl=0

IQAN Design 5.06.